Case Manager - Waukesha Day Report Center

Job Responsibilities:

Position Summary: Case management with intensive support, supervision and monitoring of released individuals from the Waukesha County Jail and others, as determined by court officials, for participating in the Day Report Center (DRC), an alternative to incarceration for individuals eligible for release with electronic monitoring.

Essential Functions:
• Responsible for a range of case management, providing structure, accountability and support for successful compliance while in the community.
• Make referrals and monitor community-based services including treatment, employment, education and other supportive services;
• Assist in determining sanctions, and incentives as may be appropriate for individual program participants;
• Produce accurate and high quality written and electronic files and internal and external system communications;
• Conduct timely and complete of data entry;
• Follow the Day Report Center’s supervision model and core elements, including agreed upon risk and need assessment tools;
• Assist and contribute to a DRC Team staffing to determine the level of monitoring DRC program participants;
• Work with DOC in regards to DRC program participants’ treatment follow through and other conditions of probation;
• Conduct alcohol breath tests;
• Assist staff with utilization of the DOC Electronic Monitoring Systems and assist in monitoring participants as needed;
• Collaborate with other WCS Waukesha programs to obtain participants’ pretrial compliance record.
• Weekend drug and preliminary breath testing as scheduled, Saturdays 7:00am to 10:00am.
• Attend and volunteer at least one Victim Impact Panel per year.

Other Duties and Responsibilities:
• Maintain flexible schedule to provide coverage in the Center as necessary
• Other job-related duties may be necessary to carry out the responsibilities of the position.

Job Qualifications:

Work Relationship and Scope:
Reports directly to the DRC Supervisor and interacts with the Program Director of Post Conviction Programs. Has contact with a wide variety of individuals to include justice involved individuals, law enforcement, Waukesha County Jail staff, treatment and other services providers, Probation-Parole staff, other criminal justice agencies, other WCS staff, and family members of participants.

Personal Attributes:
Follow the agency Code of Conduct; adhere to established policies and procedures of the agency; casual yet professional workplace appearance; reliability in reporting to work regularly and on time; accuracy and attention to detail when documenting participant contacts; maintain professional and respectful communication with co-workers, participants, courthouse personnel, and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability issues; demonstrate commitment to agency values and mission.

Working Conditions:
Work is performed the Waukesha WCS office and involves working evening hours; may observe and supervise participant drug screens; participants may exhibit disruptive behavior at times.

Physical Demands:
Duties require good hearing and the ability to communicate verbally; hand and finger dexterity for data entry and typing; involves some driving in Waukesha County and conducting home visits.

Other Job Information (if applicable):

Knowledge, Skills and Abilities:
• Knowledge of the Criminal Justice System
• Knowledge of local treatment programs and community resources to include housing, education, public transportation
• Knowledge of the Circuit Court Access Program (CCAP) and jail data systems
• Strong verbal and written communication skills
• Ability to respond appropriately in crisis situations
• Sensitivity toward cultural, ethnic and disability issues
• Good organizational, computer and typing skills
• Ability to read and understand drug and alcohol testing results
• Good judgment
• Must be trained in all WCS required Evidence Based Principals within 90 days of hire and follow models for fidelity established by the agency.

Minimal Qualifications:
• Bachelor’s Degree in Criminal Justice, Social Work or other related field; consideration of students working on degree;
• Ability to work with criminal justice system and Huber Facility staff
• Possess a valid Wisconsin Driver’s License and insured auto
• Must pass criminal background check.