Correctional Captain - Wisconsin Resource Center

The Department of Health Services (DHS), Wisconsin Resource Center (WRC) is recruiting to fill a Correctional Captain vacancy. This position will be assigned to work 2nd (2:00 p.m. - 10:30 pm.) or 3rd (10:15 p.m. - 6:15 a.m.) shift.

Come and work for the best! WRC was recognized as the National Commission on Correctional Health Care’s 2022 Facility of the Year for its commitment to high quality resident care. One of the nation’s only secure facilities focused exclusively on mental health for people involved in the correctional system (and the only facility of its kind in Wisconsin), WRC serves a population with diverse needs. WRC is part of the Division of Care and Treatment Services (DCTS). Watch this video to learn more about the work of DCTS.

As an employee of the State of Wisconsin, you'll have access to an amazing benefits package, including:

• 3.5 weeks of vacation, 9 paid holidays and ample sick time.
• Top rated health plan options starting at $42/month for single plans and $104/month for family plans, after 2 months of state service.
• Exceptional pension plan with a 6.95% employer match in 2025 with lifetime retirement payment. Plus, a tax advantaged supplemental retirement savings plan which allows you to save money directly from your paycheck for retirement. Use this Total Rewards Calculator to see the total value of our competitive benefits package!
• Several flex spending accounts: medical, dependent care, commuter, parking and High Deductible Health Savings.
• Well Wisconsin Wellness Program.
• A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being.
• Public Service Loan Forgiveness Program employer.

As the Shift Captain/Commander, you are responsible for the oversight and operation of the facility, including supervision, administration and coordination of security functions of the Wisconsin Resource Center (WRC). WRC is a maximum-security treatment center which provides specialized mental health services for individuals referred from the Department of Corrections and Wisconsin Court System. Duties include:

• Overseeing the management and accountability of all residents assigned to the facility, including authorizing counts, admissions and discharges as required.
• Responding to and overseeing crisis situations including trouble calls, use of force, restraints or other required responses, conforming to WRC policy and applicable state and federal law.
• Addressing all security issues which arise on your shift in collaboration with the administration, department heads, colleagues and leading subordinate staff.
• Contributing to the developing of operating procedures and protocols for internal and perimeter security of the facility.
• Supervision of all staff on duty, and performing direct supervision functions of assigned staff
• Perform scheduling and record keeping duties as well as assigned investigations as required
• Conduct rounds of the facility throughout the shift

The starting pay is between $47.82 to $51.45 per hour (approximately between $99,400 and $107,000 per year). A 12-month probationary period is required.

Pay for current or former state employees will be set based on the rules that apply to compensation for the applicable transaction. This position is classified as a Supervising Officer - DHS and is in pay schedule and range 81/34.

All appointees will be required to receive a TB test, which will be administered by WRC or medical personnel approved by the facility within 30 days of the start date.

DHS does not sponsor work visas for this position, thus, in compliance with federal law, selected candidates will be required to verify eligibility to work in the United States by completing the required I-9 form upon hire.

Applicants for this position would not be eligible if they were convicted of a Barred Crime (as defined by Wisconsin Statutes, s. 48.685 and s. 50.065, see chart below), or if they were convicted of a crime that is not listed below, but is substantially related to the position.

Minimally qualified applicants will have all the following:

• Experience working in a supervisory or management role (e.g., hiring, training, coaching, conducting performance evaluations, discipline, scheduling, etc.).
• Experience conducting investigations related to misconduct or workplace incidents.
• Experience responding to emergencies in a correctional, institutional, or secure residential treatment facility setting, or as a first responder.

Well-qualified applicants will also have one or more of the following:

• Experience developing policies, procedures, handbooks, or other instructional documents.
• Experience or training working with individuals with severe and persistent mental health issues such as substance abuse and/or behavioral issues.

Your letter of qualifications is limited to one (1) page. For a guide on developing your resume and letter of qualifications and what should be included in these materials, click here.

Additional requirements include:

• Legal ability to possess and physical ability to properly utilize firearms.
• Ability to meet the physical ability standards of this position which may include but are not limited to lifting a minimum of 50 pounds, repetitive motions of bending, twisting, reaching, squatting, climbing stairs, etc. Applicants will be required to pass a physical evaluation to assess these requirements.
• Ability to work a schedule that may include PM & night shifts and occasionally AM shifts. Additionally, must be able to work overtime and holidays as needed.
• Must possess and maintain a valid driver’s license and meet the requirements of the State of Wisconsin Fleet Vehicle Policy ** to drive a state vehicle.

**State of Wisconsin Fleet Vehicle Policy:

• Must have a valid driver's license.
• Minimum of two year's driving experience.
• Must be 18 years of age of older.

Additionally, the driving record must not reflect the following conditions:

• Three or more moving violations (with point reductions) and/or at fault accidents in the past two years.
• An OWI or DUI violation within the past 12 months.
• A suspension or revocation of the driver's license within the past two years or expired driver's license.

Applying is easy! Click “Apply for Job” to start your application process. Sign into your account or create an account before applying for the job. Follow the steps outlined in the application process to submit your application.

Helpful Information:

• Once your application is submitted, no changes are allowed. Click “Save” to allow changes to your application as needed before submitting by the deadline.
• You may want to save a copy of the job posting for referencing after the deadline.
• Submitted materials will be evaluated by a panel of job experts according to the qualifications above.
• Please monitor your email for communications related to this position.
• Current or former permanent, classified, state employees must complete the online application process to be considered.
• If viewing through an external site, please apply directly at Wisc.Jobs.
• For technical assistance and general information, please see Frequently Asked Questions. For questions about the position, to request a copy of the full position description, or for other employment inquiries, please contact DHSWRCRecruitment@dhs.wisconsin.gov.

DHS is an Equal Opportunity and Affirmative Action employer. Veterans are encouraged to apply. For complete information on Veterans’ hiring programs with the WI Department of Veteran’s Affairs, click here.

The deadline to apply is April 8, 2025 by 11:59 pm. Applicants are strongly encouraged to allow ample time to finalize their applications keeping in mind that technical assistance is only available Monday through Friday 7:45 am – 4:30 pm. Late or incomplete applications will not be accepted.