Income Maintenance (IM) Trainer

The Department of Health Services (DHS), Division of Medicaid Services (DMS), is recruiting for an Income Maintenance (IM) Trainer in the Bureau of Enrollment Operations and Training (BEOT).

As an employee of the State of Wisconsin, you'll also have access to an amazing benefits package, including:

• 3.5 weeks of vacation, 9 paid holidays and ample sick time.
• Top rated health plan options starting at $42/month for single plans and $104/month for family plans, after 2 months of state service.
• Exceptional pension plan with a 6.95% employer match in 2025 with lifetime retirement payment. Plus, a tax advantaged supplemental retirement savings plan which allows you to save money directly from your paycheck for retirement. Use this Total Rewards Calculator to see the total value of our competitive benefits package!
• Several flex spending accounts: medical, dependent care, commuter, parking and High Deductible Health Savings.
• A casual office atmosphere, flexible work schedules, and telework options depending on the position’s requirements.
• Well Wisconsin Wellness Program
• A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being.
• Public Service Loan Forgiveness Program employer.

This position has the ability to work remotely up to 5 days per week but may be required to report to an office location on occasion to complete certain tasks. This position can be headquartered at one of our central or regional offices.

The IM Trainer is responsible for the development, implementation and evaluation of efficient and effective IM training programs for IM eligibility staff. Responsibilities include:

• Analyzing training needs and developing and implementing assessments, curriculum, and surveys.
• Creating, editing, delivering and publishing professional trainings as requested in the areas including but not limited to New Worker Orientation, Prerequisites, Client Registration, BadgerCare Plus, FoodShare, EBD Medicaid, Caretaker Supplement, and Case Maintenance concepts from assignments given by management.
• Drafting, designing, updating and delivering trainings for new IM eligibility staff as well as experienced IM staff for both virtual, computer based and in-person training delivery. This includes delivering new worker training for IM Consortia, IM Tribal agencies, and Milwaukee Enrollment Services (MilES).

Pay for this position is between $35.00 and $37.50 per hour (approximately between $72,800 and $78,000 per year) depending on qualifications, plus excellent benefits. A 12-month probationary period is required.

Pay for current or former state employees will be based on the rules that apply to compensation for the applicable transaction. This position is classified as a Staff Development Program Specialist – Senior and is in pay schedule and range 81/03.

All applicants who may be appointed to this position will be required to allow DHS to conduct a background check to determine whether the circumstances of any conviction may be related to the job being filled.

For positions that allow remote working flexibility, working outside of Wisconsin or in bordering cities will not be allowed except in extremely limited circumstances due to the need to report to an office location in Wisconsin on short notice.

Employees must have access to both a private workspace and secure high-speed internet for remote work option. Mileage reimbursement to the employee’s headquarter location is not provided. Remote work flexibility will be discussed in more detail during the interview process.

DHS does not sponsor work visas for this position, thus, in compliance with federal law, selected candidates will be required to verify eligibility to work in the United States by completing the required I-9 form upon hire.

Minimally qualified applicants will have all of the following:

• Experience working with income maintenance programs such as Medicaid, FoodShare, BadgerCare Plus, Caretaker Supplement, Long Term Care, or other public assistance programs.
• Experience developing, facilitating, and evaluating trainings.

Well-qualified applicants will also have one or more of the following:

• Experience providing group training in a professional setting within a virtual platform such as Zoom, Skype for Business, Adobe Connect, etc.
• Experience applying adult learning theories and principles.
• Experience developing, facilitating, and evaluating trainings related to income maintenance programs.

Your letter of qualifications is limited to one (1) page and your resume is limited to two (2) pages. For a guide on developing your resume and letter of qualifications and what should be included in these materials, click here.

Applying is easy! Click “Apply for Job” to start your application process. Sign into your account or create an account before applying for the job. Follow the steps outlined in the application process to submit your application.

Helpful Information:

• Once your application is submitted, no changes are allowed. Click “Save” to allow changes to your application as needed before submitting by the deadline.
• You may want to save a copy of the job posting for referencing after the deadline.
• Submitted materials will be evaluated by a panel of job experts according to the qualifications above.
• Please monitor your email for communications related to this position.
• Current or former permanent, classified, state employees must complete the online application process to be considered.
• If viewing through an external site, please apply directly at Wisc.Jobs.
• For technical assistance and general information, please see Frequently Asked Questions. For questions about the position, to request a copy of the full position description, or for other employment inquiries, please contact Allyvia Vang in Human Resources at allyviam.vang@dhs.wisconsin.gov.

DHS is an Equal Opportunity and Affirmative Action employer.

Veterans are encouraged to apply. For complete information on Veterans’ hiring programs with the WI Department of Veteran’s Affairs, click here.

The deadline to apply is 03/11/25 at 11:59 pm. Applicants are strongly encouraged to allow ample time to finalize their applications keeping in mind that technical assistance is only available Monday through Friday 7:45 am – 4:30 pm. Late or incomplete applications will not be accepted.