What are the responsibilities and job description for the Parts Delivery Specialist position at Wise Auto Group?
A parts delivery driver is responsible for transporting automotive or machinery parts from a warehouse or distribution center to customers, such as auto repair shops and collision shops, by carefully loading, delivering, and unloading the correct parts while maintaining excellent customer service and adhering to safety regulations; essentially acting as a representative for the company by ensuring timely and accurate deliveries to customers.
Key Responsibilities:
Required Skills:
Typical Work Environment:
Key Responsibilities:
- Order fulfillment:
Accurately pick and gather parts based on customer orders from the warehouse or store shelves. - Loading and unloading:
Carefully load and unload parts into the delivery vehicle, ensuring proper handling and protection of merchandise. - Delivery route planning:
Utilize navigation systems to plan efficient delivery routes to multiple customer locations. - Customer interaction:
Interact professionally with customers, providing information about parts, addressing concerns, and resolving any delivery issues. - Inventory management:
Maintain accurate records of delivered parts and manage inventory levels in the delivery vehicle. - Vehicle maintenance:
Regularly inspect and maintain the delivery vehicle, reporting any mechanical issues. - Documentation:
Complete necessary paperwork including delivery receipts, invoices, and logs.
Required Skills:
- Basic mechanical knowledge: Understanding of automotive parts and their functions
- Customer service skills: Ability to communicate effectively, handle customer inquiries, and build positive relationships
- Physical ability: Capability to lift heavy parts (up to 80lbs), bend, and reach to access various storage areas
- Navigation skills: Ability to read maps and use GPS systems to navigate efficiently
- Attention to detail: Ensuring accurate part selection and delivery
Typical Work Environment:
- Driving a company vehicle to various customer locations
- Working in a warehouse environment to pick up parts
- Interacting with customers at their businesses
