On-Site Staffing Specialist

About the Company:

Headquartered in Tupelo, MS, Wise Staffing Group is a full-service human resources company specializing in temporary and career staffing with an emphasis on providing excellent customer service. Wise Staffing Group become one of the largest staffing services in the Southeast United States. Since 1987, we have proven to be one of the most respected providers of innovative staffing solutions. We have developed and offer industry leading services that provide dependable, qualified workers. Each office sets and maintains the same high standards of operation and ongoing commitment to quality services. We consistently work toward superior performance in fulfilling client needs.

Position Overview:

The On-Site Staffing Solutions Coordinator is a goal-oriented self-starter with proven experience in recruitment and human resources. The ideal candidate demonstrates effective communication skills and brings strong operational support to the Wise Staffing Group team. This role is responsible for the account management and various human resources services provided to a major client of Wise Staffing Group. Services include but are not limited to making decisions related to the hiring, placement, discipline, payroll, and termination of temporary employees. If you are seeking a growth-oriented career with unlimited growth potential, you can have it all at Wise Staffing Group, where your career and passion come together!

Responsibilities:

· Acts as the point of contact for company leadership. Liaises between client and leadership. Reports operational and performance data of client account to management team. Keeps management informed on client needs and other pertinent information.

· Learns and understands the nuances and needs of the worksite. Provides insight and advises both client and internal sales/management team regarding mutually beneficial business needs.

· Coordinates with sales team to grow site headcount and anticipate client needs. Builds and maintains positive relationships with key decision makers and provides excellent customer service. Fulfills all orders and/or client requests with efficiency and urgency. Ensures overall customer satisfaction.

· Evaluates and implements successful methods of candidate sourcing. Develops and maintains a pipeline of candidates tailored to client needs and expectations. Facilitates and verifies the interviewing, drug testing, background check completion, E-Verification, and other necessary preparation of candidates before placement.

· Serves as an intermediary between temporary workers and client. Investigates, resolves, and documents issues relating to said workers, including but not limited to performance, attendance, payroll, and client complaints.

· Actively listens and understands client concerns and pain-points. Tailors recruitment and performance reviews to client-specific needs and goals. Ensures all temporary workers adhere to and uphold the policies of both Wise Staffing Group and the client.

· Coaches temporary workers through performance improvement plans. Delivers disciplinary action professionally. Mediates conflict in a calm manner. Terminates or reassigns temporary workers as necessary.

· Investigates, documents, and evaluates matters regarding worker's compensation, unemployment, and discrimination complaints. Resolves matters swiftly and professionally while relaying pertinent information to appropriate parties.

· Supervises client site. Regularly completes site walk-throughs. Maintains a productive work environment.

· Verifies the timesheets of each temporary worker placed on client’s site. Completes payroll procedures accurately and on time.

· Communicates effectively with management and fellow recruiters to address client needs and ensure timely order fulfillment.

· Reports to client site on short notice as needed due to worker’s compensation incidents or other urgent situations. Works a flexible schedule based on business needs, shift coverage/change, etc.

Key Success Factors:

· Reliable transportation. Ability to report to client site on short notice as necessary

· Reliable method of communication (e.g. personal cell phone)

· Flexible shift availability

· Excellent written and verbal communication skills

· Familiarity with staffing industry operations

· Prior experience with worker’s compensation, unemployment, or discrimination matters

· Proficiency in MS Office/Suite and other basic computer skills

· Familiarity with Applicant Tracking Systems, (Avionte experience preferred)

Employment Package:

Wise Staffing Group offers a competitive base salary, commission opportunities, and benefits such as:

· Health Insurance

· Dental and Vision Insurance

· Life Insurance and other supplemental policies

· PTO and paid holidays

· 401K Matching

Environment:

This role is on-site only and offers no opportunity for remote/hybrid scheduling. Typical office hours are 8AM – 5PM, Monday through Friday. This role requires reliable transportation and ability to work beyond typical hours as business needs require. Gas allowance and cell-phone allowance included.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Supplemental Pay:

• Commission pay

Application Question(s):

• Do you have reliable transportation?
• Are you comfortable with working beyond your typical shift as business needs require?
• Are you comfortable using your personal cell-phone as business needs require?
• Describe your experience with account management, recruiting, and payroll.

Work Location: In person

Salary : $18 - $20