What are the responsibilities and job description for the Customer Service Specialist with Graphic Design Experience position at Wise Staffing?
Job Summary : We are seeking a Customer Service Representative whose primary responsibility will be providing excellent customer service, including answering phone calls and responding to emails. A significant portion of the role involves addressing standard processing and problem resolution issues. We are also looking for someone with a graphic design background to serve as a backup to our Customer Service Technical Support Specialist when needed. The ideal candidate will have 3-5 years of professional experience with Adobe Creative Suite, with expertise in prepress being a major plus.
Qualifications :
- High school diploma or equivalent required; Associate's or Bachelor's degree in Graphic Design or related field preferred.
- 3-5 years of professional experience with Adobe Creative Suite (Photoshop, Illustrator, InDesign) required; prepress expertise strongly preferred.
- Proven work experience in customer service.
- Strong communication skills and a customer-oriented approach.
- Ability to multi-task, prioritize, and manage time effectively.
Responsibilities :
