What are the responsibilities and job description for the Payment Operations Senior Speciliast position at Wise?
Company Description
Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about and .
Job Description
- Provide daily support to the stakeholders involved in the launch, maintenance and improvement of currencies owned by NorthAm team
- Maintaining consistent and high level execution of recurring responsibilities within the NorthAm domain
- Work with Banking, Treasury, product managers and engineers of multiple teams to find solutions and opportunities for process optimization
- Coordinate new products / partners set-up, testing and launches from operational side
- Investigating, solving and escalating any issues connected to NorthAm domain in a timely manner
- Acting as the first level escalation point on the cases and crisis level within own domain, and handling incidents in your area of expertise
- Following operational procedures and keeping track of critical updates
- Coordinating product and processes related risk assessment and mitigation initiatives
- Supporting or owning training and mentoring responsibilities of new and existing specialists
Qualifications
Additional Information
LI-CM1
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit .
Keep up to date with life at Wise by following us on and .
Salary : $70,720
