Maître d' Manager

Description:

Maître d' Manager

Santa Monica, CA

Description

Now Hiring: Maître d' Manager – Èlephante Santa Monica

Are you an experienced hospitality professional with a keen eye for detail and a passion for creating exceptional guest experiences? Èlephante, the upscale, chic dining destination in the heart of Santa Monica, is seeking a talented Maître d' Manager to join our management team. This is a fantastic opportunity for someone with upscale, high-volume experience who thrives in a dynamic, fast-paced environment and excels at managing reservations and front-of-house operations.

About Èlephante: Located in the vibrant Santa Monica neighborhood, Èlephante is known for its sophisticated ambiance, elevated dining, and stunning ocean views. We cater to an energetic, high-profile clientele, offering a chic yet welcoming atmosphere where style and quality meet. As a high-volume, upscale restaurant, we focus on providing a seamless and unforgettable experience for each guest—and as Maître d', you’ll be at the heart of it all.

What You'll Do:

• Manage Reservations: Oversee the reservation system, ensuring proper guest flow and maximizing seating efficiency during peak hours. You'll manage special requests, VIP accommodations, and ensure the best experience for every guest.
• Lead Front-of-House Operations: Coordinate and oversee all aspects of guest seating and service in a high-volume environment, ensuring smooth operations and a welcoming, stylish atmosphere.
• Guest Relations: Greet and seat guests with warmth, professionalism, and a keen attention to detail. You’ll be the first point of contact for our VIPs, regulars, and new visitors, ensuring they feel special and valued.
• Team Leadership: Supervise and guide the host team, ensuring they meet Èlephante’s high standards of service and hospitality. Provide ongoing training and support to maintain excellent guest interactions.
• Collaborate with Management: Work closely with the restaurant management team, kitchen, and service staff to coordinate guest flow, special events, and peak service periods.
• Maintain the Èlephante Brand: Uphold our commitment to excellence in every aspect of the guest experience, from the ambiance to the service to the smallest details.
  
  

What We’re Looking For:

• Experience: Minimum 2-3 years in a high-volume, upscale restaurant environment, with previous Maître d’ or similar management experience required.
• Reservation Management: Proficient in managing reservation systems and coordinating guest seating in busy, dynamic environments.
• Leadership: Proven ability to manage and lead a front-of-house team, with exceptional communication and organizational skills.
• Personality: A polished, professional demeanor and the ability to connect with a diverse group of guests, including VIP clientele.
• Hospitality Excellence: A commitment to the highest standards of service, with the ability to anticipate and fulfill guest needs seamlessly.
• Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends, and holidays.
  
  

Compensation:

• Salary: Competitive base salary between $80,000 - $95,000, based on experience.
• Opportunity for growth within Èlephante’s expanding operations and management team.
• A fast-paced, exciting environment in one of Santa Monica’s premier dining destinations.
  
  

Ready to take the next step in your career at Èlephante?

If you’re an experienced Maître d' Manager who thrives in a high-energy, upscale environment and excels at managing reservations and guest relations, we want to hear from you!

Apply Now and be part of the exclusive team at Èlephante Santa Monica, where every guest is treated to an unforgettable experience.

Èlephante is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.