Division: Eskenazi Health
Sub-Division: Hospital
Req ID: 22562
Schedule : Irregular Part Time
Shift : Varied (Days/Evenings)
Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis.
FLSA Status
Non-Exempt
Job Role Summary
The Student Pharmacy Technician serves as an essential personnel of the healthcare team assisting the pharmacist and/or medical teams in the care of the ambulatory and/or hospitalized patients. The Student Pharmacy Technician performs all technical duties within their scope under the law to practice at the highest skill level of licensure. The Student Pharmacy Technician duties will correspond to the roles and responsibilities associated with their assigned care area – area may include hospital pharmacy, outpatient pharmacy, or clinical pharmacy services.
*one weekend per month required*
Essential Functions and Responsibilities
• Maintains professional attitude and appearance at all times
• Provides excellent direct and indirect customer service to people from diverse racial, ethnic, and socioeconomic backgrounds by following PRIDE standards using the AIDET process
• Understands and consistently utilizes all information systems in their work area; consistently and accurately enters information/documentation into computer system
• Maintains efficient work flow by analyzing and adapting to changes in volume and staffing, and utilizes downtime efficiently; provides cost-effective pharmaceutical care by appropriately using resources such as time, personnel, and supplies; optimizes time efficiently and effectively
• Works with a sense of urgency to assist customers and encourages the same sense of urgency in others; resolves crisis situations in a calm, constructive, and professional manner
• Maintains a clean, neat, and professional work area at all times; offers and implements suggestions to improve workflow, efficiency, and service
• Works collaboratively with multidisciplinary team members to provide patient-centered care; anticipates service needs and proactively resolves issues
• Ensures constant state of readiness for The Joint Commission, DEA, Board of Pharmacy, Board of Health, and all other regulatory bodies, and suggests and implements process improvement throughout the department to assist in maintaining a constant state of readiness; consistently maintains compliance with all hospital and departmental policies and procedures
• Remains up-to-date on departmental processes by attending staff meetings, reviewing meeting minutes, and reading email communications
Job Requirements
• Licenses/Certification required: Indiana issued Pharmacy Technician, Pharmacy Tech In-Training, or Pharmacy Intern License
• Successful completion of Eskenazi Health Pharmacy Technician Training Program within 122-day probationary period (required for Pharmacy Tech In-Training license only).
Knowledge, Skills & Abilities
• Technician training programs
• On the job training
• Works directly with staff and/or patients from diverse racial, ethnic, and socioeconomic backgrounds; ability to flex written and verbal communication style as needed
• Respects diversity, inclusion, and equity among coworkers and patients; fosters environment welcoming of all, inclusive of race, ethnicity, sexual identity, gender identity, religion, or socioeconomic background
Accredited by The Joint Commission and named as one of Indiana’s best employers by Forbes magazine for two consecutive years and the top hospital in the state for community benefit by the Lown Institute , Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana and Sandra Eskenazi Mental Health Center, the first community mental health center in Indiana, just to name a few.
