Mental Health Office Manager

Job Summary :

We are seeking a highly organized and detail-oriented Mental Health Office Manager to oversee the daily operations of our mental health practice. This role is essential in managing patient scheduling, coordinating provider calendars, handling initial visit sign-ups, and ensuring smooth medication management follow-ups and TMS (Transcranial Magnetic Stimulation) treatments . Additionally, the Office Manager will be responsible for coordinating medical records for TMS and medication management , ensuring accurate documentation and compliance with healthcare regulations. The ideal candidate will have experience with electronic medical records (EMR), prescription management, and Microsoft Office products , along with the ability to cross-train as a TMS Technician if needed.

Key Responsibilities :

Scheduling & Coordination :

• Schedule all patient appointments, including initial visits, medication management follow-ups, and TMS treatments.
• Manage provider schedules to ensure optimal workflow and efficiency.
• Confirm and coordinate patient appointments, reschedules, and cancellations.

Administrative & Office Management :

• Oversee daily office operations to maintain a professional and organized environment.
• Coordinate and manage medical records for TMS treatments and medication management , ensuring accurate documentation and compliance.
• Utilize electronic medical records (EMR) to input, track, and manage patient information accurately.
• Coordinate with pharmacies to manage and track prescriptions, ensuring timely refills and approvals.
• Manage patient intake , ensuring all necessary paperwork and consent forms are completed.
• Maintain compliance with HIPAA regulations and patient confidentiality policies.

TMS Support & Cross-Training :

• Manage TMS patient scheduling, documentation, and medical records coordination .
• Cross-train as a TMS Technician if needed to provide additional support for treatments.

Technology & Communication :

• Utilize Microsoft Office products (Word, Excel, Outlook) for scheduling, documentation, and office management.
• Communicate professionally with patients, providers, pharmacies, and external healthcare organizations .

Qualifications & Experience :

• Prior experience in medical office management or a similar administrative role in a mental health or healthcare setting .
• Proficiency in electronic medical records (EMR) systems and managing patient records.
• Experience coordinating medical records for TMS treatments and medication management .
• Familiarity with pharmacy coordination for prescription management and refills.
• Strong organizational and multitasking skills with attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to cross-train as a TMS Technician (prior TMS experience is a plus but not required).
• Excellent communication and customer service skills .
• Knowledge of HIPAA compliance and patient confidentiality policies.

Preferred Qualifications :

• Experience working in mental health, psychiatry, or medical settings .
• Familiarity with TMS therapy procedures .
• Background in medical billing or insurance verification

Compensation & Benefits :

• Competitive salary based on experience.
• Opportunities for professional development and cross-training in TMS.
• Supportive work environment within a growing mental health practice.

If you are a motivated, detail-oriented professional with experience in medical office management and a passion for mental health , we encourage you to apply!

Salary : $50,000