What are the responsibilities and job description for the Facilities Director position at Witham Family Hotels?

At Witham Family Hotels , we are looking for a Facilities Director to oversee the maintenance operations across our properties and coordinate off-season renovation projects. At this time, the portfolio consists of 7 lodging properties, numerous housing units, and a company office building. The Facilities team includes a Housing Maintenance crew, a master electrician, a HVAC technician, and a heating & plumbing technician. Offseason renovation projects typically range between $2M - $5M in total. This position plays a critical role in ensuring our properties are maintained to the highest standards while providing leadership and support to our maintenance teams.

This role includes a structured transition period —you will work closely with our current Facilities Director for approximately one year (or longer, as needed) to learn our hotels, procedures, and institutional knowledge, with the opportunity to assume full leadership of the department once the transition period is complete.

You will then oversee the day-to-day operations of maintenance teams, ensuring the ongoing maintenance and improvement of our properties. Working alongside property managers and maintenance staff, you'll help address challenges and ensure everything runs smoothly.

From routine maintenance to overseeing renovation projects, this position offers an opportunity to lead in a supportive, collaborative environment. If you're looking to make an impact through effective facilities management and team leadership, we invite you to apply and join Witham Family Hotels.

This is a full-time, year-round position with eligibility for benefits, offering long-term stability in a key leadership role.

At Witham Family Hotels, we are committed to creating unforgettable experiences for our guests while fostering a family-like environment for our team. Proudly recognized as one of the Best Places to Work in Maine since 2022 and an Inclusive Workplace , we uphold our core values of kindness, respect, inclusion, empowerment, excellence, integrity, and family. As part of our team, you'll help bring these values to life every day, ensuring that both our team and guests experience the best of what we have to offer.

We are an equal opportunity employer, and we believe that our strength lies in our differences.

What you may not know is that we also have amazing benefits and perks :

Start earning PTO (Paid Time Off), up to 136 hours in your first year (prorated based on hire date). The more years you spend with us, the more PTO you earn!
Health Insurance – multiple Aetna Health plans, we pay 80% of the cost, including if you select the family option!
Dental and Vision Insurance - Our dental plan is amazing. It is a gem. You get up to 4 cleanings a year and so much more. We pay 80% of the cost. We also now offer a Vision Insurance plan!
401(k) plan – up to 4% match.
End of Season Bonus.
Heating savings program in partnership with Irving and Dead River - save on heating oil and propane.
Core Values Program – earn points for branded swag!
Life insurance and Accident, Death & Dismemberment policies – we cover the first $10,000, with additional voluntary coverage available.
Short-term disability at no cost.
Referral Bonus – up to $1,000 per new full-time employee you refer.
Discounts on hotel stays (our portfolio, and at selected New England Inns & Resorts collection hotels), dining, and spa services.
Employee Recognition Programs.
Employee Assistance Program (EAP) – Experienced counseling, free & anonymous.
Employee Relief Fund – Financial support for unexpected situations. Mostly funded by our awesome teammates!
Annual Flu Shot Clinic.
Witham Family Hotels Gala – an annual event that recognizes YOU!
Be part of a company that gives back - The Witham Family Hotels Charitable Fund surpassed the milestone of donating over a million dollars to local organizations.

Some of the essential functions of this position include :

Scheduling, coordinating and overseeing external contractors, to ensure projects are completed within the budget and timeline agreed upon.

Communicating with vendors and internal stakeholders.

Building relationships. You will provide support and review the work of the maintenance staff as deemed appropriate.

Managing risk and conducting site inspections.

Scheduling, assigning and performing preventative maintenance.

Identifying and resolving maintenance issues.

Responding to maintenance calls, including emergencies happening outside of your usual scheduled hours.

Contributing to strategic planning.

Performing other duties as assigned by the Facilities Director.

Competency

Thorough knowledge and understanding of the property systems, including fire alarm, plumbing, electrical, HVAC, mechanical, carpentry, painting, and other crafts, along with their proper maintenance.

Thorough knowledge of hand and power tools, common appliances, and hotel amenities.

Understanding of or the ability to learn basic sanitation, ergonomics, and regulations for workplace safety, along with the willingness to keep up with changes.

Ability to manage time and adhere to productivity standards, including the ability to lead a team to meet performance standards.

Proficient at problem solving and prioritizing tasks.

Ability to give instructions and be adaptable.

Possess attention to details, integrity, and honesty.

Ability to communicate positively with teammates and guests.

Ability to supervise, lead a team, prevent, and resolve conflicts.

Ability to work well as part of a team.

Schedule

Your standard schedule will be 40 hours per week as a minimum, with the expectation that additional hours may be required to complete your assigned responsibilities. Your hours and shifts can vary, and can include early mornings, late nights, evenings, weekends, and holiday hours. The work may be performed on any day of the week from Sunday through Saturday.

Required Education and Experience

High School diploma and / or equivalent work experience required. Degree in facilities management, engineering, building trades, or related field is preferred. Prior experience working at a hotel or in a maintenance department is preferred.

Five years of supervisory experience in building maintenance or equivalent combination of experience in a trade is preferred.

Three years of experience in project management and / or operational and strategic planning is required.

Physical Demands

Physically demanding job that requires prolonged periods of walking, standing, bending, lifting, carrying, twisting, kneeling, climbing, balancing, stooping, crouching, crawling, reaching, and working. Must be able to lift up to 50 pounds at times.

Ability to push and pull required load. Ability to perform repetitive motions, to reach, handle, grasp and communicate.

Eye / Hand / Foot coordination required.

Manual dexterity to effectively fix maintenance issues and perform other related tasks.

Join us in shaping the future of our properties, where your leadership will help maintain the high standards we're known for. Apply today and become an essential part of a team that values expertise, collaboration, and quality.

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