What are the responsibilities and job description for the Supervisor, Patient Admissions position at Witham Health Services?
Witham has been named a Top Work Place in Central Indiana by the Indianapolis Star and a Platinum Level Fit-Friendly Worksite by the American Heart Association. We have served Boone County and the surrounding communities for over 100 years. Witham offers a robust benefit package including a retirement plan with a company match, health and life insurance, and PTO. Competitive wages are based on experience.
Job Summary
The Supervisor will assist in the direct management of the Patient Admissions department for the various hospital units by the coordination of hiring, coaching and counseling of staff; maintaining schedules, attendance and payroll records; monitoring and reporting on process improvements and quality indicators; managing software used to support department functions; and addressing patient complaints. The Supervisor must be able to perform the duties of Patient Admissions as well as ensuring quality customer service and that these duties are carried out in a competent, confidential, and professional manner.
Minimum Education/License/Certification Requirements
Job Summary
The Supervisor will assist in the direct management of the Patient Admissions department for the various hospital units by the coordination of hiring, coaching and counseling of staff; maintaining schedules, attendance and payroll records; monitoring and reporting on process improvements and quality indicators; managing software used to support department functions; and addressing patient complaints. The Supervisor must be able to perform the duties of Patient Admissions as well as ensuring quality customer service and that these duties are carried out in a competent, confidential, and professional manner.
Minimum Education/License/Certification Requirements
- High school graduate or equivalent required.
- Minimum of six (6) years of hospital patient registration and switchboard leadership experience required.
- CHAA Certification is required and must obtain CHAM certification within 3 years in the position.
- Must be able to communicate effectively, both verbally and in writing.
