Pre-Litigation Case Investigator

Witherite Law Group is a personal injury law firm specializing in motor vehicle accidents. Our vision is to improve the life of each person we serve. Whether it is for our employees, our clients, or our community, WLG puts people first, provides unmatched expertise, and displays integrity in every situation.  

Our attorneys and staff are committed to helping injured clients get the care and service they deserve. We take care of the complex legal work so that our clients can focus on recovery and getting their lives back. We are determined to help our clients get the settlement they deserve, and we will be by our client’s side every step of the way.  

This firm is a Top 100 Places to Work recipient and a National Top Workplace honoree. We are proud of these achievements and honored to be among this prestigious list of companies. Our culture is special. But you can’t just take our word for it...apply today and join the WLG family.  

Position Summary: 

The primary responsibility of the Case Investigator is to discover the negligence of drivers, companies, and other leading factors, by conducting social media and background research in the investigations of personal injury claims. The Case Investigator will conduct key database and internet searches utilizing best practices abiding by company policies and procedures.  

Essential Duties/Responsibilities: 

• Quickly and correctly identify all parties involved in personal injury cases and their contact information. 

• Perform investigative research on a number of company and business websites, federal, state and local government websites and safety regulatory websites. 

• Perform investigative research on a variety of social media platforms including Facebook, Instagram, Twitter, LinkedIn, and others.  

• Read, analyze, and distill large amounts of information from all sources and apply it to an investigation.  

• Provide in-depth reports on background data and social media findings.  

• Identify and notify all potential insurance carriers of the claim on behalf of our clients. 

• Generate and mail letters of representation/correspondence to parties involved as required. 

• Communicate with management and attorneys regarding investigative findings. 

• Maintain strict confidentiality regarding subjects under investigation.  

• Perform other duties as assigned. 

Work Experience Requirements: 

• A minimum of 2 years of relevant experience preferred. 

• Excellent organizational and research skills 

• Excellent critical thinking skills including a passion for finding links and correlation of potential negligence. 

• Outstanding attention to detail 

• Ability to maintain a high degree of discretion in dealing with confidential information. 

• Proficient in Microsoft Office (Word, Outlook, Excel) and FileVine (preferred). 

• Excellent verbal and written communication skills. 

Education Requirements: 

• High school diploma or GED 

• Bachelor’s degree in criminal justice or any related field, a plus. 

Physical Requirements: 

• Office environment with normal business hours necessary to satisfactorily perform job functions.  

• Must be able to remain in a stationary position up to 50% of the time. 

• Occasional walking about inside the office to access filing cabinets, meeting rooms, office machinery, etc. 

• Use of hands/fingers to handle or feel and operate a computer and other office machinery such as a copy machine/printer. 

• May occasionally ascend/descend the stairs to get to other floors, cafeteria, and parking area.   

• May occasionally move supplies weighing up to 15 pounds. 

Disclaimer: 

Please note that this job description is subject to change with or without prior notice, and that a reasonable accommodation may be requested to perform the essential functions of the job. 

Witherite Law Group is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires, and respects all individuals regardless of race, age, gender, color, sexual orientation, gender identity, marital status, disability, national origin, ethnic origin, military service status, or any protected class.