What are the responsibilities and job description for the Admissions Specialist position at Within Health Provider Services?
About Within Health Provider Services
Within Health has a revolutionary approach to the virtual treatment of eating disorders. We provide clinically continuous care, in the comfort of the clients own home. We provide excellent care 100% virtually and are a 24 / 7 company to ensure the care for our clients is superior than others.
We are seeking bright, trailblazing, compassionate humans who align with our core values to join our Admissions team. Think you have the right skills, attitude, and sensitivity to augment an already-fantastic team? Then we want to hear from you!
This position is full-time, 100% remote.
About the role
The Admissions Specialist is the first point of contact for clients seeking eating disorders treatment from Within Health, as well as those seeking program information for their loved ones and providers seeking treatment for their patients.
The Admissions Specialist strives to convert inquiry calls to admissions by building a rapport with the individual, family and / or loved ones as well as assessing the level of care needed. The Admissions Specialist manages the administrative elements of the intake process, allowing clients to focus on recovery.
What you"ll do
- Answers incoming phone calls for eating disorders treatment inquiries and returns calls in a timely manner.
- Collects identification, referral and insurance information and assesses treatment eligibility based on admissions criteria, clinical presentation and insurance policies.
- Maintains updated knowledge on programming and demonstrates ability to highlight program features specific to caller's needs.
- Manages active leads and opportunities in the database system.
- Maintains communications with individuals or families, sometimes after typical business hours and on weekends and enters detailed documentation for all calls.
- Manages referral responsibilities to other treatment programs when appropriate.
- Responsible for obtaining records from outside professionals (i.e., referring physicians, hospitals, labs, and treatment facilities).
- Assists with running verification of insurance benefits.
- Clearly and directly explains insurance coverage and payment options to families and / or providers.
- Negotiate payment arrangements if needed.
Qualifications
Competencies :
Physical and Environmental Requirements :
Salary : $26-$32 / Hour
The pay range for this role is :
26 - 32 USD per hour(Miami, FL)
26 - 32 USD per hour(Atlanta, GA)
PI261946390
Salary : $26 - $32
