What are the responsibilities and job description for the OPERATIONS TEAM LEAD position at Witron?
Job Summary :
The Team Lead is responsible for ensuring daily production targets are met through effective leadership, collaboration, and problem-solving. Acting as a front-line manager, the Team Lead will provide direct instruction and guidance to system operators while partnering with Maintenance, Onsite IT, Corporate remote technical support and external partners to ensure system up-time. Team Leads are the first point of escalation for a broad range of employee and system issues and must be able to multitask in the face of pressure and deadlines.
Supervisory Responsibilities :
Front line Manager for our Operations team, covering a shift
Duties / Responsibilities :
- Conduct all actions with and inspire among all colleagues a Safety-First mindset
- Promote compliance with all relevant company policies and government regulations including OSHA
- Lead by example through results-focused, people-centered direction, feedback, and coaching
- Serve as first point of contact for all employee relations and maintenance issues
- Execute on planned, preventive, and unscheduled maintenance activities under direction of Maintenance Manager
- Develop effective processes to maintain system performance through shift changes, high volume periods, and irregular operations in conjunction with other stakeholders
- Maintain open and transparent relationships with customer and other vendor contacts to ensure maximum system performance
- Ensure maintenance process consistency and employee development through the design and execution of uniform training and assessment programs
- Follow established escalation guidelines in the event of system downtime or irregular operations
- Manage employee schedules and daily work assignments in conjunction with other stakeholders
- Leverage detailed reporting to understand system performance and implement continuous improvement projects around preventive maintenance and system enhancements
- Coordinate with Production Team to ensure minimal system impact in the execution of planned, preventive, and ad hoc maintenance activities
- Participate and lead (as necessary) team, site, and customer meetings to ensure open, effective communications centered on collaborative efforts to meet production goals
Required Skills and Abilities :
Education and Experience :
Physical Requirements :
