What are the responsibilities and job description for the Driver Dispatch position at Witte Bros. Exchange Inc.?
Description
ONLY LOCAL APPLICANTS WILL BE CONSIDERED
Witte Bros. Exchange, Inc. Is a Privately Held, Asset-based Transportation And Warehousing Company Leading The Way In Delivering Nationwide Frozen LTL (Less Than Truckload) Food Products Based In Troy, MO. Our Company Is a Place Where You Can Utilize Your Unique Talents And Be Successful. We Believe That Our Winning Culture Is The Product Of Living Our Core Values Which Are
We are seeking a full-time, on-site Driver Support Specialist. Some night and weekend shift coverage as needed.
As a Driver Support Specialist, you will coordinate, manage, and dispatch the schedules of our over-the-road truck driving team to ensure products and goods are picked up and delivered in a timely manner.
You will play an integral role in balancing driver pay, home time, safety, and retention.
Logistics is an exciting and ever-changing world. A successful candidate will have a curiosity to learn, possess a growth mindset both personally and professionally, and dominate at multitasking.
If you have a “work ahead, problem-solving” mentality, this is the perfect career for you!
Responsibilities
Experience or Training Required:
ONLY LOCAL APPLICANTS WILL BE CONSIDERED
Witte Bros. Exchange, Inc. Is a Privately Held, Asset-based Transportation And Warehousing Company Leading The Way In Delivering Nationwide Frozen LTL (Less Than Truckload) Food Products Based In Troy, MO. Our Company Is a Place Where You Can Utilize Your Unique Talents And Be Successful. We Believe That Our Winning Culture Is The Product Of Living Our Core Values Which Are
- We Drive Improvement
- We Do the Right Thing
- We Win Together
- We Own It
We are seeking a full-time, on-site Driver Support Specialist. Some night and weekend shift coverage as needed.
As a Driver Support Specialist, you will coordinate, manage, and dispatch the schedules of our over-the-road truck driving team to ensure products and goods are picked up and delivered in a timely manner.
You will play an integral role in balancing driver pay, home time, safety, and retention.
Logistics is an exciting and ever-changing world. A successful candidate will have a curiosity to learn, possess a growth mindset both personally and professionally, and dominate at multitasking.
If you have a “work ahead, problem-solving” mentality, this is the perfect career for you!
Responsibilities
- Coordinate loads and dispatch drivers.
- Review logs and ensure our drivers adhere to DOT regulations.
- Coach drivers in various areas to ensure their safety and career development.
- Identify and solve potential, current, and ongoing driver-related issues.
- Communicate information to drivers and document calls.
- Develop professional relationships with drivers to increase retention.
- Superior written and verbal communication skills to clearly relay information to all involved parties.
- Technology skills, particularly in transportation management software and applications.
- Ability to stay calm in fast-paced situations.
- Ability to type 40 WPM.
- Knowledge of military time preferred.
- General math skills.
- Critical thinking.
- Empathetic and compassionate.
Experience or Training Required:
- Minimum of two years experience in customer service or a call center environment.
- 1-3 years of industry experience preferred, but not required.
- Associate or bachelor’s degree in a business-related field preferred, but not required.
- Free company merchandise when onboarding.
- Salary advancement within the first year.
- Health/Vision/Dental insurance.
- 401K retirement plan.
- Short-term and long-term disability.
- Vacation time and personal days.
