What are the responsibilities and job description for the Dispatcher position at Wizard Plumbing and Drain?
Wizard Plumbing & Drain is a residential service company specializing in plumbing, drain, and excavation services. We have served San Mateo County and surrounding areas for over 10 years, while focusing on growth, development, and employee retention. Our team is the key to our success, and we're looking for a dedicated individual to join our growing family.
Position Overview :
As a Dispatcher at Wizard, you'll play a crucial role in coordinating and managing service calls for our technicians. Your responsibilities will include but not limited to
- Scheduling appointments
- Assigning technicians to jobs based on location and expertise
- Ensuring timely responses to customer requests
- Communicate directly with customers and service personnel
- Providing updates and addressing any issues that arise during service visits
- Maintain records of service calls
- Track job progress
- Optimize routes to enhance efficiency
- Ensure customers receive prompt, effective service, contributing to overall customer satisfaction
We Offer :
Job Requirements :
There is room to grow for the right candidate. This is a career, not just a job! We look forward to hearing from you!
Apply for more details!
Salary : $22 - $25