Client Relationship Specialist

Nelson Elder Care Law is seeking a Client Relationship Specialist to join our expanding law firm in Marietta, GA.

We are in need of an experienced sales professional with a compassionate demeanor and strong persuasion abilities. This role is suited for individuals who excel in dynamic settings, establish quick rapport with clients, and effectively articulate the benefits of our services.

The ability to collaborate effectively with our team is crucial, requiring passion and the skill to tailor solutions to meet clients' unique needs and objectives. The ideal candidate should be adept at demonstrating the value of our elder law services to prospective clients, motivating them to enhance their quality of life. Your role will involve close cooperation with other team members, where grace, genuine warmth, and enthusiasm are essential for achieving job objectives.

Please be informed that this position does not support remote work and follows a schedule of Monday through Friday, from 830 am to 430 pm. Applicants should reside within a 30-minute commute of Marietta, GA.

We welcome applications from individuals who are dedicated and self-assured in their qualifications.

Please note that this is an individual contributor role working closely with a team. No management responsibilities included.

Compensation

$60,000 Base Commission

Responsibilities

• Engaging in meaningful conversations with potential clients and referral sources for the purpose of describing how our legal services can help them. These may be done in person, by phone, or by Zoom.
• Maintaining contact with people considering elder law services to keep the door open for them to walk through when they are ready.
• Assuring potential clients that the Firm is able to help them, showing compassion, and explaining how we can improve their lives.
• Working with other marketing professionals within the Firm to improve the marketing and sales funnel, improving the quality and volume of leads, and offering constructive feedback and suggestions for improvement based on "front lines" experience.
• Recommending improvements and deploying systems that run the sales process efficiently and profitably.
• Keep meticulous and comprehensive notes and client information within the CRM.
• Acting as the primary point of contact with new clients through the onboarding process.
  
  

Qualifications

• 3 years’ experience in sales of products or services, luxury or high-end products and services are preferred.
• Proven track record using a consultative sales approach is required.
• Education and/or work experience equivalent to a bachelor’s degree in business, psychology, or communication is preferred.
• Strong capability and experience in consultative solutions selling.
• Experience with CRM, particularly reporting, is required.
• Experience with Microsoft Office Suite is required. (Strong in Excel).
• Knowledge of the legal industry is helpful, but not required.
  
  

About Company

Nelson Elder Care Law was founded in 2014 to provide residents of Georgia with dependable counsel and representation in matters of elder law. Our attorneys consider medical care, money management, estate planning, probate, and more. We work with clients by offering legal and financial services and helping manage care for older family members. Nelson Elder Care Law protects families from the curveballs of life.

We offer a highly competitive salary that exceeds industry standards. This is designed to attract top talent and reflect the value we place on our team.

Benefits

• Great schedule (830-430)
• Medical (Company paid after 3 years!) Dental, Vision
• Company Paid Basic Life & Paid Disability Insurance
• 401(k) with company match
• Monthly Bonuses
• PTO & Paid holidays
• Free Estate Planning
• Paid trip after 5 years!
• Recognition, Events, Celebrations, and more!