What are the responsibilities and job description for the Sales & Customer Success Associate position at WK SOLUTIONS INC?
We are a successful business consulting firm operating throughout the Charleston market. As a leader in business development, customer acquisition, and sales solutions, we’re passionate about our ability to impact a product’s bottom line and we remain steadfast that the best way to achieve that is through personalized and direct communication strategies.
We’ve recently acquired a new partnership with Verizon and their wireless division to assist in the rollout and expansion of their leading wireless services and technology. Just like Verizon, we are dedicated to putting our clients and customers first, delivering on our promises, and striving for performance excellence.
We are actively hiring a top-tier communications guru to join our team as a Sales & Customer Success Associate. This role is an integral component of our team and is a front-facing position that will work directly with prospective customers on a daily basis.
The Sales & Customer Success Associate will be responsible for…
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We’ve recently acquired a new partnership with Verizon and their wireless division to assist in the rollout and expansion of their leading wireless services and technology. Just like Verizon, we are dedicated to putting our clients and customers first, delivering on our promises, and striving for performance excellence.
We are actively hiring a top-tier communications guru to join our team as a Sales & Customer Success Associate. This role is an integral component of our team and is a front-facing position that will work directly with prospective customers on a daily basis.
The Sales & Customer Success Associate will be responsible for…
- Meeting with existing and potential customers on behalf of Verizon to provide product and service information, answer questions, and assist in the sales process
- Leading exciting and thorough product presentations by using consultative skills to determine an individual’s need and deliver tailored wireless solutions
- Cultivating and maintaining positive relationships with all customers to increase opportunities for upselling and referrals
- Providing information regarding wireless products and solutions to customers
- Handling customer questions and concerns with the utmost confidence, professionalism, and respect
- Keeping detailed records of all interactions and escalate any issues to the appropriate department and manager
- Has some experience in a customer service, sales, or applicable client-facing position
- Is known for having a “can-do” attitude and embracing challenges head-on with fervor and enthusiasm
- Loves to learn and is passionate about developing their personal and professional skill sets
- Wants to join a growing organization that puts a significant emphasis on diversity, inclusion, and investing in their team
- Values integrity and understands the importance of being genuine, authentic, and honest whether communicating with fellow team members, customers, or clients
- Delivers quality results and does not cut corners if it means compromising our values
- Is excellent at organization, prioritization, and time management and is confident in their ability to work in a team-oriented or independent environment
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