What are the responsibilities and job description for the General Restaurant Supervisor position at WKS Restaurant Group?
About the Role
The General Manager plays a vital role in driving business success at WKS Restaurant Group. This individual will oversee the day-to-day operations of our Wendy's restaurant, leading a team of crew members and subordinate managers to achieve exceptional results.
Main Responsibilities
- Operational Excellence: Maintain a safe and clean store environment, adhering to company policies, procedures, and health department regulations.
- Sales Growth: Analyze sales data, identify areas for improvement, and implement strategies to increase sales and profitability.
- Staff Development: Recruit, train, and develop crew members to meet business needs, ensuring adequate coverage during peak periods.
- Inventory Management: Monitor inventory levels, manage waste, and optimize labor and paper costs to maintain profit margins.
- Customer Satisfaction: Foster an environment that ensures every customer has a positive experience, with prompt and courteous service, and high-quality food products.
Requirements
- Education and Experience: Bachelor's degree or equivalent work experience in a leadership or management role.
- Language Skills: Excellent verbal and written communication skills, with the ability to define problems, collect data, establish facts, and draw valid conclusions.
- Certifications and Licenses: Within 90 days of hire or promotion, attend GM Core class and Crew Interviewing Workshop.
