What are the responsibilities and job description for the Quality Engineer position at WKW North America, LLC?
The Quality Engineer is responsible for analyzing and assessing field returns and in-process non-confirming product. He/she conducts root cause analysis and implements corrective actions to address the defects identified and to discern quality defect patterns associated with a specific product, component or manufacturing process. The position may pull and quarantine product when warranted and will work to continuously improve QA product testing, troubleshooting, and design. Sets up standards of quality and performance, measures progress in adherence to WNA’s Quality Policy: “Ensures standards of quality and performance adhere to WNA’s Quality Policy: “To safely provide a quality product, on time, at a competitive price, focused on customer satisfaction and continual improvement.”
Duties to include but not limited to:
- Create/edit/maintain necessary documentation
- Equipment calibration and maintenance monitoring
- Assess the availability of raw materials and their safety and environmental impact of the facility
- Will have access to quality portals to help maintain and support claims or 8D requests, pull claims report to alert of issues, etc.
- Support the conversion of small-scale processes into commercially viable large-scale operations
- Monitor and improve the efficiency, output and safety of manufacturing processes through observations and measurements as well as by collecting and interpreting data from other technical and operating personnel
- Assume responsibility for safety/environmental issues and ongoing performance of processes
- Developing test protocols, dimensional inspection / functional testing and documenting test results of incoming products compared with OEM
- Performing part installation fit-ups when necessary to test products
- Root cause analysis by inspecting warranty returns for defects and determining correction action
- First article sample inspection / approval prior to first production run
- Submitting corrective action reports to vendors as necessary
Work Experience and Qualifications:
- Lead Corrective Action (Fast Response Corrective Actions) teams in non-reversible corrective actions including help to design and prevent defects from occurring.
- Perform Supplier Assessment Audits for new and existing suppliers
- Basic skills in business economics and time and motion studies
- Knowledge and understanding of TS quality systems, VDA 16 Decorative Surfaces & 5S.
- Represents the company in a positive manner to customers and vendors to develop working relationships, solve problems and successfully negotiate discrepancies.
- Must have 2-4 years’ experience working in an automotive and/or manufacturing environment.
- Strong knowledge and skills in statistics and/or QC tools inspections methods, CAD, GD&T and APQP.
- Quality orientation and attention to detail.
- Problem analysis and resolution.
- Strong interpersonal and communication skills. Ability to manage multiple priorities.
- Strong team player/leader.
Computer Skills:
- Working knowledge of the MS Office Suite (Excel, Word, Outlook and other proprietary programs
- Excellent computer literacy
Reasoning Ability:
- Ability to objectively review and qualify objective data.
- Proven track record of project management success.
Education:
- Bachelor's Degree preferred; or equivalent coursework and experience.
Work Environment:
- Experience working in automotive industry and experience in an organization that has supplied large OEM’s strongly preferred.