What are the responsibilities and job description for the Dispatcher position at WM Henderson?
WM Henderson, a dynamic, rapidly-growing HVAC and Plumbing company, is growing again! We are seeking a highly skilled Customer Service Coordinator/Dispatcher to join our team at our Broomall, PA office.
Available Shifts:
- Monday-Friday; 11:30 am- 8 pm
To be successful in this role, you must possess:
- Minimum of two years office or customer service experience (retail, hospitality, dispatch, etc).
- Excellent interpersonal skills with the ability to interact with all types of customers.
- Strong customer service attitude.
- Able to plan and schedule work rather than just react.
- Able to "think on your feet" to provide customers with needed information for their specific installation or repair.
- Ability to work as part of a team.
- Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software.
- Pass pre-employment background check and drug screen.
Here's what makes us unique:
- Many family-oriented benefits
- Medical benefits
- Dental benefits
- Vision discount program
- Prescription drug coverage
- Company-supplied life insurance
- Paid vacation
- Paid holidays
- 401(k) plan with employer match
Salary : $20 - $24
