What are the responsibilities and job description for the Front of House Manager position at Wm. Mulherin's Sons?
Located in Fishtown, Philadelphia, Wm. Mulherin’s Sons is an urban Italian restaurant and hotel thoughtfully converted from a former 19th century whiskey blending and bottling factory.
Mulherin’s features rustic Italian, wood-fired cuisine that emphasizes the smokiness and char of the wood burning oven & grill. We serve a casual, yet sophisticated & seasonally driven menu in a hip and nostalgic environment.
The beverage menu features quality-driven cocktails along with a curated list of well-crafted beer and approachable wines from the Old and New World, carefully selected to complement the style of cuisine. Wm. Mulherin’s Sons is looking for a floor manager with strong beverage knowledge to join our team.
DAY TO DAY MANAGEMENT
- Manage, lead and mentor floor Managers and Staff
- Ensure service is maintained at the utmost of quality levels
- Develop risk management and mitigation strategies
- Represent the GM in investigating, answering, and settling grievances in absence of General Manager
- Maintain all corporate mandates
- Staffing and Team Development
- Analyze staffing requirements, develop iteration plans, and assess opportunities for future growth
- Interview, screen, and recruit job applicants
- Responsible for Team performance – morale, productivity
- Ensure service is maintained at the utmost of quality levels
QUALIFICATIONS/PRIMARY JOB REQUIREMENTS
- Minimum 2-3 years professional experience in management
- Strong management skills
- Strong influence, interpersonal, communication, problem solving and creative solution generation skills
- General business acumen
- Expert knowledge of all Restaurant computer systems
- Able to quickly integrate into a team and be recognized as a leader
- Finds problem areas, develops solutions, and gets the job done
- Able to delegate effectively
- Able to work long hours standing and walking
BENEFITS
- Full comprehensive affordable medical benefits including Health, Vision, Dental, Life and much more!
- 401 (K) Retirement Savings
- Paid Vacation, Holiday, Personal, and Sick days
