What are the responsibilities and job description for the Account Service Representative position at WM Uniform and Linen?
Why Join Us?
- Impactful Role: Your work will directly contribute to our mission of “Changing Lives.” Your efforts will make a significant difference to our clients' success.
- Competitive Compensation: Enjoy a base salary complemented by a weekly commission structure, along with opportunities for quarterly bonuses. As part of our incentive programs, you can aspire to be a Circle of Excellence Club or President's Club winner, which includes exclusive trips for two. Our attractive commission structure and unique perks are designed to reward your hard work and dedication.
- Growth Opportunities: We invest in your development with comprehensive training programs, mentorship, and clear paths for advancement.
- Supportive Culture: Be part of a collaborative team that values your ideas, fosters innovation, and encourages personal and professional growth.
- Work-Life Balance: Enjoy a healthy balance between your professional and personal life, along with additional benefits like our dream manager program that support your well-being.
- Training and Development: Benefit from a robust onboarding process and ongoing professional development opportunities to sharpen your skills and enhance your career.
- Typically, a four-day work week – Monday – Thursday
Compensation: Training Wage: Base of $41,600 Once a route is assigned: Base of $41,600 Commission. Typical compensation ranges from $55,000-$70,000 annually.
Key Responsibilities:
- Execute delivery of new/clean products and pick up of used products daily in company truck
- Track customer inventory for correct delivery and billing using company provided handheld computer; assist in issues concerning route customers
- Customer focused; shows ability to create and demonstrate value to the customer
- Complete end of the day administrative tasks including unloading the truck and preparing for next day's route
- Actively drive customer retention and increase route revenue by expanding customer relationships
- Promotes a safe working environment and ensures compliance with all Company and regulatory requirements (DOT).
Qualifications:
- Proactive & Motivated: You’re a self-starter with a commitment to excellence and high standards.
- Communication Skills: Strong written and verbal communication skills are a must.
- Organizational Skills: Ability to manage priorities and workflow, demonstrating strong problem resolution skills.
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well.
- Team Player: Creative, flexible, and innovative with the ability to work independently and collaboratively.
- Tech Savvy: Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint). Ability to learn/navigate ERP system including usage on desktop and PDA.
- Education & Experience: High school diploma or General Education Degree (GED) required. (2-3 years driving/delivery, customer service, or sales experience preferred)
Physical Requirements:
- This is a physical job. All ASRs must be able to lift 50 lbs. unassisted, and be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk
- Must be able to safely drive a truck/step van with ease and be able to sit for extended periods of time while driving the delivery truck
- Exposure to outside air temperatures during all seasons, including extreme heat/humidity during summer months and extreme cold during winter season.
Role Requirements:
- Requires a For-Hire Endorsement.
- Must pass and maintain a DOT physical and a drug/alcohol screening prior to employment.
- Must meet and maintain insurability requirements. MVR to be checked periodically.
- Possible background check or safety training needed for some client facilities.
- Ability to remain organized, multi-task and balance incoming customer requests/issues in a fast-paced environment
- 21 years of age or 3 years of professional driving experience
Licenses & Certifications
Preferred- Chauffeurs License
Skills
Preferred- Commitment
- Collaboration
- Accountability
Behaviors
Preferred- Team Player: Works well as a member of a group
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred- Self-Starter: Inspired to perform without outside help
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Salary : $55,000 - $70,000