Lead, Technical Project

Job Description

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

I. Job Summary

This position is responsible for applying technical knowledge of Microsoft SQL Server, system architecture and tables, and business intelligence (BI)/data visualization tools (e.g. Spotfire, PowerBI), and analyzing/managing large amounts of data to support client analytics and reporting. Provides business and technical guidance to technical teams to drive client-facing deliverables. Acts as business lead on client reporting platform project(s), which includes strategy development, change management, and providing subject matter expertise to technical teams. Manages offshore team through data quality management project.

II. Essential Duties And Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. This role is a crucial bridge between the technical team and the overall project goals, ensuring that solutions are handled effectively and efficiently

• Drives vision and strategy for client reporting platform roadmap items and works with technical team to prioritize according to customer/stakeholder needs
• Act as a product evangelist, representing the product and develop solutions for internal and external customer reporting needs
• Create and deliver compelling product presentations and demonstrations to stakeholders and customers
• Problem-Solving and Decision-Making
• Analyzing complex technical issues and find effective solutions. Provide business guidance (SME) to technical team to drive resolution of product defects/enhancements
• Making critical technical decisions that are scalable.
• Identifying and mitigating technical risks.
  
  
• Communication and Stakeholder Engagement
• Develop and execute a comprehensive communication strategy to drive product adoption and engagement.
• Clearly communicate product vision, roadmap, and updates to internal and external stakeholders, including engineering, sales, and customers."
• Collaborate closely with cross-functional teams to ensure alignment on product goals.
• Provide regular updates on product performance and user feedback to senior management.
• Provides management reporting to business leaders on recurring and as-needed basis
  
  
• Lead change management efforts and drive internal and external adoption of reporting platform
• Actively solicit and analyze user feedback through surveys, interviews, and usability testing, and translate insights into actionable product improvements.
• Manage development and maintenance of product documentation, including user guides, FAQs, and release notes.
• Monitor and evaluate the effectiveness of change management initiatives
• Works with Learning & Development teams to prepare and conduct training sessions on existing and new users of the reporting platform
  
  
• Act as second-level support for user questions and issues related to reporting platform
  
  
  

III. Supervisory Responsibilities

• This job may have direct reports.
• Assigns activities to other employees and may also train on technical activities related to the work assignments.
  
  
  
  

IV. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

Education and Experience

• Education: Master’s Degree (accredited) in Business, Information Technology, Finance, Analytics or related field of study, or in lieu of degree, Bachelor’s Degree (accredited) in Business, Information Technology, Finance, Analytics or related field of study and two (2) years of relevant experience.
• Experience: Five (5) years experience in business/data analysis, project management, technical experience working with data (SQL), and technical experience with Business Intelligence tools (in addition to education requirement).
• Certificates, Licenses, Registrations or Other Requirements
• None required.
• Other Knowledge, Skills or Abilities Required
• None required.
• Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
• Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day;
• Required to exert physical effort in handling objects less than 30 pounds rarely;
• Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;
• Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;
• Normal setting for this job is: office setting.
  
  
  
  

The expected base pay range for this position across the U.S. is $92,000- $118,000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

In addition, this position is eligible for bonus.

Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

About Us

ABOUT WM

WM ( WM.com ) is North America’s largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them achieve their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is the leader in beneficial reuse of landfill gas, with a growing network of renewable natural gas plants and the most gas-to-electricity plants in North America. WM’s fleet includes nearly 11,000 natural gas trucks – the largest heavy-duty natural gas truck fleet of its kind in North America – where more than half are fueled by renewable natural gas. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com .

About The Team

What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities.

We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.