What are the responsibilities and job description for the Surgical Coordinator position at WMCHealth?
Surgical Coordinator
Company : WMC Advanced Physician Services PC
City / State : Hawthorne, NY
Category : Clerical / Administrative Support
Department : Medical Home Clinic
Union : No
Position : Full Time
Hours : M-F 8 : 00 - 4 : 30
Shift : Day
Req # : 41712
Posted Date : Feb 19, 2025
Hiring Range : $25.03 -$31.47
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External Applicant link () Internal Applicant link
Job Details : Job Summary :
Performs various clerical duties for practice manager and / or supervisor, clinical team, or physicians including : answering telephones, taking messages for providers, scheduling surgical procedures, obtaining preauthorizations, enter information into surgical scheduling system.
Responsibilities :
Work with clinical team to schedule patient procedures.
Obtain insurance authorizations for surgical procedures.
Assist patient in scheduling of pre-procedure testing
Inform patient of surgical appointment and pre procedural requirements
Handle incoming call volume promptly and in a professional manner
Ability to provide high level of customer service and satisfaction
Provide call confirmations to patients
Schedule appointments correctly and ensure pertinent information is entered into the electronic medical record accurately
Schedule patient appointments and procedures according to established policies and procedures.
File or scan records into electronic medical record.
Maintain patient confidentiality.
Perform other related duties as directed or assigned.
Float to other offices as required for adequate coverage.
Qualifications / Requirements :
Experience :
Minimum of two years in a medical office. Minimum of two years of customer service support experience. Bilingual Spanish speaking candidates preferred, but not required
Education :
High school diploma or GED
Licenses / Certifications :
N / A
About Us :
WMC Advanced Physician Services PC
Benefits :
We offer a comprehensive compensation and benefits package that includes :
Health Insurance
Dental
Vision
Retirement Savings Plan
Flexible Savings Account
Paid Time Off
Holidays
Tuition Reimbursement
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External Applicant link () Internal Applicant link
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Salary : $25 - $31
