What are the responsibilities and job description for the Parts Support Specialist - Material Handling position at WMH Corporation?
Parts Support Specialist - Material Handling
Department : Service
Employment Type : Full Time
Location : BR11- CONCORD, NC
Reporting To : Ryan Hines
Description
Parts Product Support Specialist : The Real MVP of Customer Satisfaction Ignite Your Career!
Why Choose Us?
Step into a world of opportunity with a company that embodies honor, integrity, and a relentless drive for excellence. WMH, Wheeler Material Handling, (www.wmhsolutions.com) stands as a beacon of experience, with over 35 years of industry mastery. We're not just fast-growing; we're the Southeast's fastest-growing material handling company, spanning 11 branches across NC, SC, TN, VA, GA, and AL. Our approach is unique - we offer complete solutions to our customers, and our commitment to employee success is unwavering.
Your Mission :
We are seeking a detail-oriented and customer-focused Parts Product Support Specialist to join our dynamic team. This role is crucial in providing high-level support and expertise in managing parts inventory, advising on part selection, and ensuring optimal stock levels to meet client needs efficiently. As our Parts Product Support Specialist, you hold the keys to delivering world-class customer service through our parts department.
Key Responsibilities
Picture yourself :
- Mastering counter sales and promptly addressing customer inquiries with a smile.
- Commanding daily parts orders and orchestrating seamless drop shipments.
- Fulfilling orders, ensuring precision in shipping or for customer pickup.
- Nurturing a spotless, secure, and inviting workplace and warehouse.
- Being the detective who resolves any inventory discrepancies.
- Deciding the best way to transport parts shipments, like a logistics pro.
- Making the magic happen by checking in daily and weekly stock orders.
- Fostering a culture of collaboration and camaraderie with your team.
- Collaborate with service technicians to determine parts requirements for repairs.
- Offer recommendations for parts and modifications that can enhance equipment performance.
- Maintain up-to-date knowledge of industry trends, new products, and advancements.
- Assist in developing parts sales strategies and promotions to boost customer engagement and satisfaction.
- Ensure compliance with safety regulations and quality standards.
Join the Revolution : Our work environment is as diverse as our ambitions, from climate-controlled offices to bustling warehouses.
Power Up : This job is active, demanding your presence - standing, walking, bending, kneeling, stooping, crouching. You'll lift and move items weighing over 50 lbs. Vision? You've got it - close, distant, color, peripheral, depth perception, and a knack for adjusting focus.
Skills, Knowledge and Expertise
Your Arsenal :
Benefits
Benefits That Shine :
Your Cue :
Don't let this opportunity pass you by. Join the WMH revolution where we're not just "Driving Industry Forward," we're propelling your career to new heights. Apply today and ignite your future!
Commitment to Growth :
This Is Urgent!
We're growing fast and we need someone amazing like you NOW! Don't miss this chance to be part of something big, something exciting, something that'll make you leap out of bed each morning!
Ready to Launch Your Career? Join Us Today!
