What are the responsibilities and job description for the Senior Field Service Mechanic / Technician - Forklifts & Heavy Machinery position at WMH?
Description
Seize the Opportunity : As a Senior Technician, You're Not Just Fixing Equipment—You're Powering Industry, Mentoring Talent, & Driving Excellence. 🔧⚙️
Why WMH? Because Your Career Deserves More ! 🌟
At WMH ( www.wmhsolutions.com ), we don’t just offer jobs—we build unstoppable careers. With over 35 years of industry excellence, we’ve grown into the Southeast’s fastest-growing material handling leader, with 11 locations across NC, SC, TN, VA, GA & AL —and we’re just getting started.
We operate on honor, integrity, and a relentless drive for excellence. Your success is our mission , which is why we invest in training, mentorship, and leadership development to accelerate your career.
What sets us apart? We’re not just another dealership—we’re redefining the industry as a full-scale solutions provider, delivering cutting-edge automation, fleet technology, and next-level innovation that keeps businesses moving forward. When you join WMH, you’re stepping into a future filled with opportunity, advancement, and impact —because here, your career moves forward. 🚀
WMH is seeking a Senior Mechanic / Technician to join our elite team. As a Senior Mechanic / Technician, you’ll play a critical role in ensuring peak performance, taking charge of advanced diagnostics, precision repairs, and proactive maintenance on cutting-edge equipment. But this role is more than just turning wrenches—it’s about leading by example, optimizing performance, and mentoring the next generation of skilled technicians. Your expertise will fuel operational success, maximize uptime, and push industry standards forward while fostering a team-driven culture of excellence. At WMH, we don’t just fix equipment—we keep industries moving, develop top-tier talent, and set the gold standard for reliability and innovation in material handling.🔩🛠️
Your Mission?
To be the driving force behind operational excellence, delivering advanced diagnostics, expert-level repairs, and proactive maintenance that maximizes uptime and efficiency. You'll play a critical role in ensuring peak performance for our clients while leading, mentoring, and developing the next wave of skilled technicians. At WMH, your experience isn’t just valued—it’s the foundation for the future. 🏆🔩
Key Responsibilities
Independence & Field Expertise🚚 🚀
Hit the Road : Start your workday from home, servicing customers on-site in a company-provided van with the latest tools & diagnostic technology.
Own Your Territory : Maintain and repair forklifts, heavy machinery, and material handling equipment across warehousing, distribution, and manufacturing industries.
Be the Expert in the Field : Deliver on-site service with speed, accuracy, and professionalism—our customers rely on you!
Advanced Diagnostics & Repairs🔧 📚
Troubleshoot Like a Pro – Diagnose complex mechanical, hydraulic, and electrical issues with precision and efficiency.
Fix it Right, The First Time – Execute top-quality repairs & preventive maintenance to maximize uptime & minimize breakdowns.
Own the Fleet – Maintain WMH and customer equipment at peak performance through scheduled maintenance, inspections, and safety checks.
Lead & Mentor the Next Generation👨🏫 💼
Train & Develop Junior Techs – Share your expertise, foster a culture of excellence, and guide the next generation of mechanics.
Be a Leader – Set the gold standard in service, helping newer technicians refine their skills and elevate their careers.
Customer Engagement & Service Excellence💬📊
Deliver Outstanding Customer Support – Work closely with clients, providing expert consultation, service recommendations, and technical solutions.
Customer-Focused Communication – Keep customers informed about service updates, repairs, and proactive maintenance.
Documentation & Compliance📋 🗃️
Precision Documentation – Maintain accurate service reports, repair logs, and work orders to ensure seamless operations.
Safety & Compliance First – Uphold OSHA standards, industry regulations, and best practices to keep work environments safe and efficient.
The Field : 🧰
- Diverse job sites.
- Weather-ready – wet, humid, hot, or cold.
- Embrace dust and noise.
Power Up : 💪
This job is active, demanding your presence - standing, walking, bending, kneeling, stooping, crouching. You'll lift and move items weighing over 50 lbs. Vision? You've got it - close, distant, color, peripheral, depth perception, and a knack for adjusting focus. 👁️🏋️
Skills, Knowledge and Expertise 🛠️📝🗣️🎓💼📈
Perks of Being a WMH Team Member :
Premium Health Coverage – Your well-being matters! We offer premium medical, dental, and vision insurance with HSA & PPO options company-paid AD&D & life insurance (with additional coverage available).
Exclusive Training & Career Growth – Gain cutting-edge technical skills with our OEM-exclusive and in-house training programs. We invest in your growth, leadership, and future success.
Time to Recharge – Enjoy a generous PTO plan paid holidays so you can rest, recharge, and spend time with loved ones.
Competitive pay & performance-Based Incentives -Earn what you're worth! 100% of your travel time is paid—no flat rates.
Tool Allowance (Paid Quarterly!) – Keep your gear in top condition with regular tool reimbursements.
Uniforms Provided & Laundered Weekly – Look sharp on the job without the hassle!
PPE & Safety Shoe Allowance – We’ve got you covered with protective gear and workwear support.
Stay Connected – Get a monthly cell phone allowance to ensure you have the tools to communicate effectively.
Company Van, Tablet & Fuel Card – Take your fully-equipped van home and work within your service area with ease.
Secure Your Future – 401(k) match up to 9% profit-sharing benefits to help you build long-term financial success.
Unmatched Job Stability in a Booming Industry – Material handling is the backbone of logistics, warehousing, and supply chains. Your skills will always be in demand.
Work-Life Balance That Works for You – We know flexibility matters, and we offer schedules that support a thriving career and personal life.
Ongoing Professional Development – We invest in your success with mentorship, leadership training, skill-building opportunities & career advancement opportunities.
Be Part of Something Bigger – At WMH, you're not just another employee—you’re a key player in an industry that keeps the world moving.
Your Cue : Take the Wheel of Your Future! 📢
This isn’t just another job—it’s your chance to be part of a powerhouse team that’s revolutionizing the industry and redefining careers. At WMH, we don’t just keep businesses moving—we propel careers to new heights.
Don’t wait. Don’t watch. Be part of something BIG , something BOLD, something that makes you excited to jump out of bed every morning!
The future is calling—ignite yours today! Apply now. 🌟
Equal Employment Opportunity (EEO) Statement
At WMH, diversity fuels innovation and equal opportunity drives success. We are committed to fostering an inclusive, respectful, and fair workplace where all employees and applicants are valued. We provide equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. We uphold a discrimination-free, harassment-free, and retaliation-free work environment where everyone can thrive.
Accessibility & Accommodations
If you require a reasonable accommodation during the hiring process, please reach out—we're happy to assist.
Join Us at WMH
We don’t just offer jobs—we build careers where talent, dedication, and innovation are recognized and rewarded. Your skills and ambition belong here.
Explore opportunities : https : / / wmhsolutions.pinpointhq.com
WMH : Where Careers Move as Fast as the Industry 🚀
At WMH, we don’t just keep businesses moving—we drive industries forward. For 35 years, we’ve been disrupting the Material Handling game, delivering top-tier sales, service, parts, and fleet solutions that power the backbone of the economy. With 11 locations across the Southeast (and growing!), our team of 250 industry pros is redefining efficiency, innovation, and service excellence every day.
Why WMH? Because We’re Built Different. 🔥
Innovation at Every Turn – Exclusive Linde Material Handling partnership means you’ll work with next-gen automation, advanced fleet tech, and cutting-edge equipment.
Career Acceleration, Not Just a Job – We don’t just hire people—we build leaders. With hands-on training, leadership programs, and career growth at every level, your future starts here.
Top-Tier Pay & Benefits – Industry-leading compensation, full benefits, stability, and long-term career potential in a booming industry.
Culture That Fuels Success – We believe in collaboration, innovation, and pushing limits. At WMH, your ideas matter, your impact is felt, and your growth is unlimited.
We Work Hard, We Win Big – Whether you're turning wrenches, closing deals, optimizing operations, or leading a team—you're a game-changer here.
Ready to Shift Gears? Let’s Go.
At WMH, we don’t just offer jobs—we create unstoppable careers. If you're ready to stop coasting and start accelerating, this is your moment. We don’t just hire employees—we invest in game-changers, problem-solvers, and industry leaders in the making.
Your future moves fast. Make sure it’s moving forward. Don’t watch from the sidelines— Apply today!
