What are the responsibilities and job description for the Service Product Support Specialist - Material Handling position at WMH?
Job Description
Job Description
Description
Take Your Career to New Heights as a Service Product Support Specialist! ️
Why Join Us?
At WMH, we're not just a company; we're a vibrant community of honor, rewards, and limitless growth!
WMH, (www.wmhsolutions.com), is a 35 year-old organization, a dynamic leader in the Southeast's rapidly expanding material handling industry. With over 250 dedicated associates across 11 branches in NC, SC, TN, VA, GA, and AL, we're transforming the industry as a complete solutions provider. ✨ At our core, we're committed to nurturing the success of our employees.
As a Service Product Support Specialist , you'll be the heartbeat of exceptional customer service within our service department. You'll handle everything from dispatching jobs to ensuring our fleet of forklifts never misses a beat!
Your mission ? To deliver swift, accurate responses to customer and technician inquiries.
Key Responsibilities
Key Responsibilities : ️
- Elevate customer service for internal and external clients
- Mastermind scheduling, dispatching, and workload management
- Drive efficiency, productivity, and quality within our Service Dept.
- Fuel monthly departmental reports
- Oversee work in progress (WIP)
- Provide unwavering support to our internal service team
- Foster solid partnerships with manufacturers and vendors
- Initiate and manage work orders
- Be the support backbone for external and internal customers, including rental equipment contract coordination, shipping, and receiving
- Champion service department data entry
- Ace warranty and fleet claims processing
- Cultivate a collaborative team atmosphere
Skills, Knowledge and Expertise
Key Skills : ️️
Benefits
Benefits : ⏳
Ready to Leap into Action?
We’re soaring fast, and we need a star like you NOW! Seize this chance to be part of our groundbreaking journey.
Apply today and wake up excited every morning!
WMH is an equal opportunity employer. We thrive on diversity and are committed to creating an inclusive environment for all employees.
Salary : $50
