Sales Representative + Construction Admin Specialty

Do you have a desire to be a key contributor in a field that’s bursting with opportunity? Ready to make a positive impact on your community, company, and industry, all while advancing your career?

We’re looking for an experienced and knowledgeable Sales Representative to join our team; someone with strong business and moral ethics, who thrives in a customer service-minded position with a can-do, team player mindset.

Become an essential part of our team by driving sales, cultivating relationships and opportunities, and contributing to the growth of the company, all while enjoying the unique world of aquatics!

ABOUT WMS AQUATICS

WMS Aquatics is a multi-generational, locally-owned, family-oriented company located in the heart of Central Washington, specializing in the Commercial Aquatic Industry. We’re a collaborative and supportive team, with a lively atmosphere and a relationship-driven approach to business and customers. We believe in investing in our employees through the cultivation of their education and development. We’re also a company that’s still growing and evolving—as we’ve found there’s an abundance of opportunity in our industry—and each individual has the potential to contribute to our upward growth by having a voice and a seat at the table.

ABOUT ELLENSBURG

Experience all four seasons in the beautiful area of Central Washington. Ellensburg offers a strong community with a small-town vibe, while being close enough for day trips to cities like Seattle, Spokane, and Portland, OR.

Enjoy a myriad of outdoor recreation; local and regional breweries, wineries, and distilleries; festivals; community events; the famous Ellensburg Rodeo; and so much more!

With its growing economy, a great school system, and growing childcare resources, Ellensburg is a great place to set down roots, all while growing your career!

PERKS

· Paid Holidays

· Vacation and sick pay

· Health benefit—paid monthly membership to a Direct Primary Care clinic

· Paid training

· Opportunity for career growth

· Relaxed atmosphere

· Workplace flexibility

Sales Representative Job Description

A Sales Representative will assist customers with their purchasing needs through solution-oriented, innovative thinking, while upholding the company Mission Statement and contributing to the upward growth of the company.

Construction Admin Specialty Description

The Construction Admin role directly taps into your skills and abilities as a WMS Aquatics Sales Representative, lending itself to the Construction Department in a collaborative and supportive manner.

Your management and support team will ensure that you receive the unique training to be successful in this role, utilizing the custom software and resources available to you.

Standard Sales Duties

· Interact with customers via telephone, email, or in person to provide support and information on products or services.

· Consult with customers to understand their needs; identify and suggest equipment, products, or services that will meet those needs.

· Field customer questions and complaints; when the issue is beyond the representative’s knowledge, forward to the assigned specialist or other appropriate staff.

· Ensure that appropriate actions are taken to resolve customer problems and concerns.

· Maintain customer accounts and records of customer interactions with details of inquiries, complaints, or comments.

· Prepare estimates for new sales inquiries, ensuring to collect all necessary facility and contact information.

· Process all orders accurately and in their entirety.

· Conduct consistent follow-up protocols on all sales opportunities.

· Attend weekly Sales Department meetings.

· Strive to meet Sales Department gross revenue goals, contributing to the greater corporate goals.

· Collaborate with Operations and Sales team in the development and execution of marketing plans, ideas, or concepts.

· Participate in proactive, outbound, relationship-building Sales campaigns.

· Facilitate the cross-selling of all equipment and services represented by the company, while maintaining our solution-oriented values.

· Responsible for the proactive creation and conservation of customer relationships and the pursuance of opportunities for the Sales Department.

· Committed to upholding the core values and mission statement of the company.

· Perform other related duties, as assigned.

Construction Admin Duties

· While conducting daily Sales Rep duties, seek and identify Construction Department opportunities and forward to Construction Management team, as required.

· Gather initial details from customer to pass along to Construction Management; assist in coordinating initial site visits, meetings, or phone calls to obtain further information for job Proposals.

· Meet with Construction Management to review take-offs and bid numbers; discuss exclusions, mark-ups, discounts, linear outlook, etc.

· Collect pricing, availability, and other relevant details for various equipment and materials needed.

· Using Estimator’s take-off, create official proposals with all supporting documentation, as needed.

· Email customers with formal bids and other relevant information.

· Complete follow-ups/check-ins on all Construction opportunities.

· Assist in determining appropriate timelines for project start dates.

· Coordinate with Construction Contracting personnel, providing insight and details, as needed.

· Facilitate consistent communication between customer and WMS Aquatics, aiding the Construction Management team, as needed.

· Issue Purchase Orders for equipment and materials, as instructed by Construction Management.

· Communicate and coordinate with Department of Health, as needed.

Required Skills & Abilities

· Excellent communication skills—both written and verbal.

· Robust time management skills.

· Keen attention to detail with superb organizational skills.

· Ability to prioritize tasks and self-manage on a daily basis.

· Possess a high level of creativity, latitude, and critical thinking.

· Capacity to listen and identify/resolve issues.

· Thorough understanding of customer service standards.

· Proficient with Microsoft Office, Excel, & Word; Outlook Email; Adobe Acrobat; and CRM software, with the ability to learn new software.

Education & Experience

· High school diploma or equivalent required.

· Experience in team environment required.

· Sales and/or Aquatic Industry experience required.

Physical Requirements

· Prolonged periods performing computer work, with a sit-to-stand desk.

· Must be able to lift up to 20 pounds at times.

WMS Aquatics Mission Statement:

"To uphold a thriving environment for our partners while serving and shaping

the future of the Aquatic Industry"

*Starting wages can be negotiable based on prior experience.

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Paid time off
• Paid training

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights

Application Question(s):

• Communication is an important aspect of everyone’s working life. Tell us about a time or give an example that characterizes your approach to communication in the work place.
• Tell us about a time you had to work on a team with another employee who worked very differently, or who had a very different personality than you. How did you create an effective working relationship with this person?
• Often in our company, you will be faced with numerous demands and deadlines at any given time. Tell us about a time when you had to manage multiple demands/deadlines at once. How did you resolve and prioritize? How do you typically manage projects and prioritize tasks?
• It is very likely in the course of your time with WMS Aquatics, that you will encounter an unhappy or difficult customer. Either tell us about a time you had to deal with an unpleasant customer in the past and the outcome of the situation, or, tell us how you intend to handle an unpleasant customer to achieve the best outcome for both the customer and WMS Aquatics?
• This role at WMS Aquatics will require you to research and problem solve several tasks/inquiries. How will you plan to manage your problem solving and what type of resources do you plan to utilize?
• Provide an example of a time where you encountered an issue or a setback that created stress for you. Are there particular things in an office setting that cause you stress? How do you typically handle those stressors?
• Have there ever been situations where you failed to meet a deadline? What happened? What would you do differently, if given the chance?
• What about your work experience makes you a great fit for this role? What prior career accomplishments will help you to perform well in this job?
• What pay rate would you expect with this Sales Representative position?
• When you hear the word “sales”, what comes to mind?
• What makes a job fun and motivating for you?
• What are your goals for professional development?
• What type of work environment do you feel you thrive in?
• What does the ideal manager look like to you?
• Do you have experience with QuickBooks, Outlook, Microsoft products, CRM software, or any others? If so, tell us which programs you have experience with. Additionally, list any certifications you hold, along with their expiration date (if applicable).

Work Location: In person

Salary : $25 - $35