What are the responsibilities and job description for the Full time Customer Service Representative/Front Desk position at WMS Talent Inc?
Now Hiring! Join Our Fun, Impactful Customer Service Team!
Are you passionate about helping people and delivering exceptional service and experiences? Watermelon Swim has a great opportunity for dynamic and client-focused individuals to join our melonstatic team as a Customer Service Representative.
As a key member of Team Melon, you will:
- Manage the Front Desk.
- Greet clients with a professional and hospitable welcome, providing exceptional customer service.
- Assist clients with information, purchases, scheduling, questions and/or concerns promptly and professionally.
- Work collaboratively and seamlessly with other team members and management to ensure smooth and efficient operation.
Characteristics, Skills and Qualifications necessary for success:
- Passionate, friendly, organized, and dependable.
- Front Desk experience and solid customer service skills
- Excellent communication skills to easily build relationships, assess customer needs, and recommend the best services.
- Knowledge of multi-line phone system, Microsoft Office (Outlook, Word)
- Ability to work in a fast-paced environment while maintaining professionalism
- Must be at least 18 years old.
What we offer:
- A consistent prat-time (29-hour) schedule of four (4) weekday evening shifts and one (1) Saturday or Sunday morning shift
- Opportunities for professional development and growth
- A positive and supportive work environment, fueled by a passionate and fun team.
Watermelon Swim's Mission is to grow a community full of safer swimmers and reduce the risks while increasing confidence in and around water.
Watermelon Swim participates in the E-Verify program.