Solution Consultant (eProcurement Platforms) (BO)

WNS (Holdings) Limited (NYSE: WNS) is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across multiple industries.

WNS Procurement, a strategic business unit within WNS, is a market leader in procurement transformation & advisory, managed services, intelligence and analytics, and digital tools. Our mission is to enable procurement to become the top value creator in the business by implementing transformational operating models that are category-driven, insights-led, and digitally enabled.

Why Join WNS Procurement?

• Client-Centric Approach: Help clients achieve their business goals by implementing customized, next-generation procurement solutions.

• Collaborative Culture: Join a diverse and inclusive workplace where teamwork and collaboration are at the heart of everything we do.

• Innovative Environment: Be part of a team that leverages cutting-edge technology and data-driven insights to revolutionize procurement processes.

• Global Impact: Work with leading global companies and make a significant impact on their procurement strategies.

• Career Growth: We offer extensive professional development opportunities, ensuring that you grow alongside the company.

What You ll Do

• Business Process Definition & Solution Design: Collaborate with procurement, finance, and IT teams to understand business needs, map existing processes, and design optimized workflows for ZIP and Ivalua platforms.
• Intake Form Design: Define, configure, and implement intake forms within ZIP to streamline vendor requests, approval workflows, and procurement orchestration processes. Ensure forms align with user experience goals and business policies.
• Integration Design: Design and oversee integrations between ZIP, Ivalua, and other systems (e.g., ERP, AP tools, vendor management platforms) to ensure seamless data flow across the procurement ecosystem.
• Functional Solution Expertise: Act as the Subject Matter Expert for ZIP and Ivalua, advising on system capabilities, configuration options, and best practices for platform usage.
• Gap Analysis & Problem Solving: Identify gaps between business requirements and system functionality. Define and propose practical solutions to align technology with procurement goals.
• Cross-Functional Collaboration: Work closely with IT teams, system integrators, and external vendors to deliver technical solutions that align with the defined business processes.
• User Testing & Validation: Support User Acceptance Testing (UAT) for workflows, forms, and integrations, ensuring solutions meet both functional and performance requirements.
• Documentation & Governance: Create clear, detailed documentation for workflows, system configurations, and integration designs to support ongoing platform governance and scalability.

What You ll Bring

• Solution Design Expertise: Demonstrated experience (min 3 years) in defining business processes and implementing solutions in procurement systems like ZIP, Ivalua, Coupa, or SAP Ariba.
• Integration Design: Strong knowledge of integration design between ZIP, Ivalua procurement platforms and enterprise systems (ERP, AP tools, vendor databases).
• Business Process Optimization: Deep understanding of procurement orchestration, including intake workflows, approvals, and P2P processes.
• Technical & Functional Fluency: Ability to translate complex business requirements into functional designs and bridge communication between technical teams and business stakeholders.
• Problem-Solving Mindset: Analytical thinking with a focus on developing scalable, effective solutions for workflow automation and process improvement.
• Ivalua Certification (Preferred): Certification in the Ivalua platform or hands-on expertise with similar procurement solutions is highly valued.
• Collaboration & Communication: Exceptional communication skills to engage with stakeholders, drive consensus, and deliver results across cross-functional teams.