Table Games Shift Manager

Starting pay range : $60000 - 65000 / $1000 SIGN ON BONUS

EXEMPT : No

DIVISION : TRIPLE CROWN CASINOS

DEPARTMENT : Casino Operations

SUPERVISOR : Table Games Manager / Director of Table Games / Director of Casino Operations / General Manager

JOB SUMMARY

This is a full-time salary position. Must enforce all table game procedures as outlined in company and department manuals, state regulations and in accordance with internal controls, while organizing pit personnel and making sure they know their daily assignments.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

A review of this description has excluded the marginal functions of this job which are incidental to the performance of fundamental job duties. All duties or requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instruction and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

• Maintain game security and protect company assets at all times.
• Rate players and issue comps.
• Maintain continuance inspection of cards and dice and monitor cash and chip transactions to ensure proper payouts.
• Report on major wins and losses and ensure compliance to Title 31 rules accurately.
• Utilize effective communication tools to ensure that consistent, accurate and timely information is provided through the shifts.
• Responsible for game protection as well as monitoring of players to ensure they are not in violation of gaming rules or Colorado Gaming Laws.
• Will monitor and discuss with dealers not maintaining appropriate speeds.
• Responsible for keeping accurate record of win / lost reports for each player.
• Make oneself available to employees and be a leader in regard through the transfer of knowledge and guidance.
• Will assist with or conduct training classes when needed.
• Provide feedback to dealers and dual rates based on the evaluation of their performance.
• Responsible for quarterly / yearly evaluations for all assigned team members.

QUALIFICATION REQUIREMENTS :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education or Experience :

Reasoning Ability :

CERTIFICATES, LICENSES, AND REGISTRATIONS :

Equipment Directly Used

Job Qualifications

Physical Requirements

SUPERVISORY RESPONSIBILITIES :

Directly supervises between other floor supervisors and non-supervisory employees. Responsible for settling disputes with customers, dealers and management staff. Evaluates employee performance and provides feedback. Address and manage complaints, grievances or concerns from employees. Assists in staff selection, training, counseling, recognition, separation of employment and other human resources related issues. Maintain a complete understanding and adherence to disciplinary policies including but not limited to coaching and counseling employees and the use of progressive discipline to modify performance. Ensure that staff behavior and appearance are in compliance with established standards. Maintain a professional work environment with management and staff. Maintains harmony among employees and resolves issues. Enthusiastically support, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. Utilize effective communication tools to ensure that consistent, accurate and timely information is provided through the shifts. Participate in meetings and training as required. Maintain complete confidentiality of all company information at all times. Perform all duties in a safe and responsible manner. Perform other duties as may be assigned by department and / or company.

Work Environment :

The employee is regularly exposed to a loud, high energy, congested environment.

We are always looking for great talent. There is no fixed deadline to apply for this position.

Salary : $60,000 - $65,000