What are the responsibilities and job description for the Senior Service Technician position at Woda Cooper?
Job Details
Description
Senior Service Technician, Region 280- Michigan (will support all properties in designated region)
Ideal Candidate will reside in the East Lansing area
DUTIES/RESPONSIBILITIES
- Interact positively with residents and the public to enhance the community image and ensure superior resident retention.
- Perform general and emergency maintenance of apartments and common areas.
- Create and maintain a customer-centered service culture by demonstrating proactive hospitality with prospects, residents, family members and fellow community associates.
- Maintain an attractive community appearance and overall positive curb appeal.
- Perform turnover of apartments, including trash out, cleaning, painting, carpet shampooing and other repairs as necessary or directed.
- Ensure community and walkways are kept free of trash and cleared of safety hazards, especially ice and snow during the winter months.
- Identify actual and potential maintenance problems, including potential liability and workplace hazards, take appropriate actions to handle the problems.
- Document monthly visual inspections of property for defects, condition of roofs, gutters, downspouts, walkways, safety concerns, parking lot and apartments.
- On-call responsibility: must be available for emergency calls after hours and on weekends and holidays, or as assigned.
- Maintain professional appearance with designated maintenance uniform required by company policy.
- Utilize personal protective equipment to ensure safe work environment as required by company policy.
- Maintain cleanliness and upkeep of common area space as directed.
- Consistently maintain cleanliness of dumpster area.
- Clean and maintain exterior and interior corridors.
- Assist with any third-party inspections as needed.
- Performs other related duties as assigned.
- Valid driver's license and reliable transportation (A MUST)
BENEFITS
We offer competitive wages and annual bonus opportunities. Benefits include:
- Medical, Dental and Vision
- Short Term Disability and Life Insurance
- 401k with Company Match
- 100% Employee-Owned Company with the Employee Stock Ownership Plan (ESOP)
- Cell Phone Discount
- 12 Days Paid Time Off
- 8 Paid Holidays & 2 Floating Holidays!
- Fitness Reimbursement
WHO WE ARE
Woda Cooper Companies, Inc. is a rapidly growing development, construction, and property management organization dedicated to the creation of quality affordable housing to benefit those who need it most. We are an employee-owned, passion-driven group that changes each community of which we are a part. We manage over 14,000 housing units in 16 states, proudly serving seniors, veterans, and other economically challenged groups. We seek ambitious, talented individuals who want to grow with a rapidly expanding company whose success is not only measured in dollars and cents, but in lives changed. With a development portfolio of $1.5 billion, Woda Cooper consistently ranks among the top affordable housing developers and owners in the country by Affordable Housing Finance.
Qualifications
REQUIRED SKILLS AND ABILITIES
- Thorough knowledge of general plumbing, electrical, and HVAC repair.
- Ability to read repair manuals.
- Ability to use hand tools and power tools.
- Ability to follow instructions.
- Excellent time management skills.
- Strong analytical and problem-solving skills.
EDUCATION AND EXPERIENCE
- Must be at least 18 years old with a high school diploma or GED.
- Must be able to read and speak English and follow oral and written directions.
- Previous experience in maintenance preferred.
PHYSICAL REQUIREMENTS
- Must possess a valid driver’s license and insurance.
- Prolonged periods of standing and walking.
- Must be physically able to climb ladders, bend, and crawl into small spaces.
- Must be able to lift 50 pounds at a time.
