What are the responsibilities and job description for the Automotive Service Representative position at Wolf Motor Company?
Company Overview
">- Wolf Motors Company has been in business for over 67 years, serving the Jordan, Minnesota community with a strong commitment to excellence and customer satisfaction.
About Us
">We pride ourselves on being embedded in the local community, seeking qualified individuals to join our established team and grow with us.
">Job Description
">- Greet customers promptly and provide exceptional service to ensure a positive experience.
- Obtain and verify customer and vehicle information accurately.
- Determine and recommend maintenance based on age, mileage, and vehicle history.
- Take ownership of the customer's experience by completing additional tasks that leave a lasting impression.
- Prepare and present accurate estimates, follow up regularly, and monitor progress throughout the day.
Responsibilities
">- Clearly report all vehicle symptoms as described by the customer.
- Explain completed work and charges to customers.
Requirements
">- A proven record of achieving exceptional customer satisfaction.
- Past experience as a service advisor, assistant lane manager, or service consultant.
- A very energetic personality.
- A desire for a long-term career with a growing organization.
- Personal and professional integrity.
- Computer skills and willingness to learn new programs.
Benefits
">- 401(k) Match
- Health insurance
- Paid time off
- Flexible working hours
- Community involvement
- Career progression
Equal Opportunity Employer
">We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on protected characteristics as outlined by federal, state, or local laws.
