What are the responsibilities and job description for the Kennel Assistant position at Wolf River Veterinary Clinic?
We are a full-service veterinary clinic that provides compassionate, quality pet care to New London and surrounding areas. There is no question that our team loves what we do. We strive to provide loving, top-notch medical care to our patients, and team wellness and work-life balance are two of our core values. If you share that same passion, then we want you to join the family. Take a look at our available positions below.
Living in New London, WI
New London is in central Wisconsin, close to Appleton and Green Bay. The outdoor recreational opportunities are abundant as our residents enjoy hiking, swimming, the scenery of the beautiful lakes and rivers, kayaking, biking, hunting/fishing, and more. The community is safe, has a great school system, and hosts all kind of community events. If you are a sports fan, there is no better atmosphere than Lambeau Field on Sunday gameday! Go, Pack, Go!
Open Positions
Veterinarian
We encourage DVMs of all experience levels to apply! Our practice would be a wonderful place to call home for doctors of all interests. Our current doctors enjoy spinal manipulation, other alternative medicine, dentistry, surgery, dermatology, and more. Our typical surgeries range from spay/neuter and mass removals to cystotomies and orthopedics. We also collaborate with our community Stray Animal Fund Endeavor, a program that takes in strays from the community, houses them, cares for their medical needs, and adopts out unclaimed adoptable pets!
Full and part-time positions available.
About the area: New London is in central Wisconsin, close to Appleton and Green Bay. The outdoor recreational opportunities are abundant, as our residents enjoy hiking, swimming, the scenery of the beautiful lakes and rivers, kayaking, biking, hunting/fishing, and more. The community is safe, has a great school system, and hosts all kinds of community events. If you are a sports fan, there is no better atmosphere than Lambeau Field on Sunday gameday! Go Pack, Go!
- Process: We want to make things easy on you!
- 1. Apply
- 2. Set up an initial call with the practice representative.
- 3. Schedule a visit to the practice to meet the team! (We promise not to ask what your greatest weakness is!)
- A commitment to lifestyle focus: What is most important to you outside of veterinary medicine? We want to ensure a balance between your personal and professional priorities.
- Schedule: We offer a fixed 4-day work week and 1 Saturday a month with no on-call.
- Compensation: Let’s talk! Lay out your expectations upfront. We consider each candidate individually, taking into account their skills and experience, to offer compensation that allows you to live comfortably.
- PTO: 3 weeks vacation/sick days that we don’t make impossible to use!
- Management: Maintain an open line of communication with your leadership team. You will be heard and taken seriously!
- Continued Education: Ample CE allowance and FREE internal CE opportunities, including wet labs!
- Professional growth support: Medical autonomy, support of new implementations brought to the practice, workshops, and retreats dedicated to professional development.
- Mentorship: We offer a 6-month hybrid program customized to new grads based on their competencies and clinical and non-clinical development needs. An onsite dedicated mentor is with you every step of the way!
- Helping Hands: Have an adequate number of skilled support staff by your side, with a 1:2 doctor-to-tech/assistant ratio. Focus on your patients, and let your techs do what they do best!
- Benefits: Medical, dental, vision, life, company-paid short-term disability, 401(k), and Roth(k). If enrolled, a monthly stipend to cover your individual health insurance premium is also included.
- We’ve got you covered: Liability coverage, State Licensure dues, DEA Registration, AVMA and state VMA memberships, and any other associated memberships will also be paid for should they become due during employment.
- Part-time benefits may vary.
Equal Employment Opportunity
It is the policy of the company to afford equal opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, non-disqualifying disability, or status as a disabled or Vietnam era veteran.
Click here to apply!
Client Care Representative
Wolf River Veterinary Clinic, established in 1996, is a highly regarded veterinary clinic located at 216 W. Wolf River Avenue in New London, Wisconsin. Our clinic specializes in providing exceptional veterinary care for cats and dogs.
The clinic is equipped with digital radiology equipment, an ultrasound machine, and an in-house laboratory to allow quick turnover on most bloodwork, fluid sample analysis, growth/tumor cytology, etc. We are equipped to perform a variety of dental procedures as well as general surgeries and some advanced surgeries.
More about the Role
Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience.
We are looking to fill two
Kennel Assistant
Practice
Wolf River Veterinary Clinic, established in 1996, is a highly regarded veterinary clinic located at 216 W. Wolf River Avenue in New London, Wisconsin. Our clinic specializes in providing exceptional veterinary care for cats and dogs.
The clinic is equipped with digital radiology equipment, an ultrasound machine, and an in-house laboratory to allow quick turnover on most bloodwork, fluid sample analysis, growth/tumor cytology, etc. We are equipped to perform a variety of dental procedures as well as general surgeries and some advanced surgeries.
More about the Role
Reporting into the Practice Manager, the Kennel Assistant provides care to address the needs of patients that are visiting the practice for grooming and / or boarding. The Kennel Assistant ensures that the boarding area is clean and safe for all patients by cleaning cages, runs, and ward areas and washing laundry. The Kennel Assistant walks, feeds, and administers medication to patients (as needed and supervised by Doctor or Technician and based on confidence and experience).
We are looking for a part-time kennel attendant with an anticipated schedule of: Tues, Wed, Thurs 7am-12pm
**Occasional evening shifts (4p-7p) will be scheduled**
**Rare weekend shifts (7a-noon & 4p-7p) may be scheduled**
Please note: Primary job duties include feeding, potty breaks, cleaning up after boarding patients, medicating boarding pets, cleaning up the outdoor runs including shoveling in the winter, cleaning up day-use kennels from clinic patients, laundry for entire clinic, washing dishes/litter pans/etc., maintaining a clean environment for both hospital and boarding kennel areas, maintaining equipment properly (washer/dryer maintenance), paperwork for boarding patients must be filled out adequately and legibly, stocking of hospital kennel areas. Attention to detail is a must-have quality particularly when it comes to cleanliness.
**Ability to perform miscellaneous “odd job” tasks such as changing light bulbs, assistance with lawn/outdoor yard maintenance, etc. preferred**
Pay range: $12.00 – $14.00 DOE
Competencies
- Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented.
- Collaboration & Teamwork: Carefully coordinating actions with practice team members. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other’s ideas. Continually looking for ways to help others.
- Communicating: Conveying boarding outcomes to clients and teammates to ensure successful client care.
- Active Listening: Following the expressed wishes of clients.
- Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.
Essential Responsibilities
- Provides great care for patients visiting the practice for grooming and / or boarding.
- Ensures patients are admitted noting the client’s specific instructions to ensure a quality outcome including contact information and pick up time.
- Accurately and legibly records information related to the patient such as feeding schedules, appearance, and behavior during practice visit.
- Observes patient’s appearance and activity for general physical condition, obvious signs of illness, disease and discontent.
- Appropriately handles patients and as needed, properly restrains hard-to-control patients.
- Walks patients several times a day to provide exercise and time for elimination of bowels and bladder.
- Applies knowledge of normal food and liquid requirements and as required, provides special food and liquids.
- Ensures patients are clean and fresh smelling and have been checked by a Technician / Doctor prior to discharge; ensures patient has all personal property upon exit.
- Ensures cages and patients are properly numbered and identified and that personal property (toys, treats, blankets, leashes) are stored in the proper areas and identified.
- Regularly cleans, disinfects and maintain kennels, cages, runs and stalls as often as is necessary to ensure no cages or kennels are soiled and odors are not apparent. Performs general cleaning in other areas of the hospital to control the spread of disease. Washes and sterilizes water and food bowls.
- Launders and dries towels and blankets.
- Walks hospital grounds regularly and cleans any trash and stool material; empties trash throughout the practice and grounds.
- Performs other duties as assigned.
Requirements/Qualifications
- Ability to work on weekends as required
- Previous veterinary experience preferred
- Ability to lift patients up to 25 pounds; ability to lift patients over 25 pounds with assistance
- Practices OSHA safety techniques including proper PPE
Benefits Offered
- Paid time off
- Health insurance; dental insurance; vision insurance
- Retirement benefits or accounts
- Bonus incentive
- Flexible work schedules
- Career and professional development
- Employee Assistance Program
- Employee Referral Program
Benefits offered may vary depending on full or part time employment status according to company policy.
Pay Range
USD $12.00 – USD $14.00 /Hr.
Salary : $12 - $14
