What are the responsibilities and job description for the Client Services Specialist position at Wolfe & Associates, Property Services?
Mission of the Position: Wolfe & Associates Property Management division manages residential, commercial and mixed use properties in Santa Barbara & Ventura Counties. The Client Services Specialist must remain calm under the pressure of a busy and multi-faceted position and is responsible for :
Essential Duties and Responsibilities:
· Assist walk in customers
· Attend and contribute to weekly leasing status meetings
· Process rental applications – run credit reports, verification of rental history and employment
· Contact rental applicants with approval/denial information
· Draft rental agreements and addendums
· Schedule lease signing and resident move ins
· Process and track lease assignments and subleases
· Address tenant inquiries regarding available units, leasing, assignment/sublet, general office questions, move out procedures, general resident ledger questions.
· Parking – oversee parking list, agreements and rentals
· Place follow up move in calls to new residents
· Maintain neat and tidy workspace and lobby
· Understand policies and apply them to different situations
· Work well as a team
· Other duties as assigned by supervisor
Qualifications:
· A professional appearance
· Ability to deal effectively with a wide range of people
· A positive and outgoing nature
· Neat legible handwriting
· Regular and prompt attendance
· Ability to work cooperatively with others
· Detail oriented
· Ability to meet multiple deadlines
· Works well under pressure to meet deadlines
· Good oral and written communication
Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid training
- Referral program
- Retirement plan
- Vision insurance
Compensation Package:
- Profit sharing
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $21 - $23