What are the responsibilities and job description for the PART TIME PARTS COUNTERMAN position at WOLFE AUTOMOTIVE GROUP MASTER?
Job Details
Description
Jay Wolfe Toyota of West County seeking an experienced Parts Counterperson to add to our parts team. This position is a part-time position. Fast passed environment, so high energy motivated persons needed.
The Parts Counterperson's role is to support the Parts Department's day-to-day operation, reporting to the Parts Manager. In compliance with established policies and procedures, this role is heavily focused on proactive customer service. Key activities include parts identification and sourcing, answering customer questions, complete parts order requests, and providing solutions to both internal service department parts needs and over-the-counter customers. Exceeding customer expectations in solving their parts needs with a positive and proactive solution-oriented approach is a daily department's daily goal. CDK knowledge preferred but not required
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Responsible for selling parts to customers over-the-counter and providing necessary parts to the service department and body shop. The Parts Counterperson is also responsible for placing special orders.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilities include the following:
- Assists customers in selecting and purchasing parts.
- Places special orders for parts.
- Reads appropriate manuals to ascertain the type and specification of the part.
- Provides pricing and product information to customers.
- Dispenses parts to the service department and body shop.
- Orders out-of-stock parts requested by customers.
- Assists in taking inventory.
- Meets departmental production and profitability goals.
- Answers telephone promptly and consistent with dealership guidelines.
- Maintains an organized, clean, and safe work area
- Participates in required training
- Records all hours worked accurately in company timekeeping system
- Follows Safeguards rules and regulations.
- Demonstrates the Company's Core Values
- Complies with Company policies and procedures
- Observes all Federal, State, Local, and Company safety rules and regulations in the performance of duties.
- Other duties as assigned
Pay will be based upon experience
Qualifications
