What are the responsibilities and job description for the Warehouse Supervisor - Order Picking position at Wolff Bros. Supply, Inc.?
Wolff Bros. Supply, Inc. is one of the largest independent Plumbing, Electrical and HVAC distributors in America. We are looking for a Warehouse Supervisor to add to our growing team at our Medina location.
PLEASE NOTE: This position is currently only open to internal candidates!
Schedule: Monday – Friday 10AM – 8PM
Pay: $45,000-65,000
Reports to the Regional Operations Manager to ensure timely and accurate order fulfillment, maintains accurate inventory levels, and ensures receiving & shipping standards are being followed. Maintains a high level of customer service and positive work environment for the employees being managed as well as the other teams they interact with.
Leadership and Supervision:
- Responsible for maintaining the morale and well-being of the employees under their supervision
- Evaluates employees, prepares and conducts performance reviews for their team
- Coach employees to find success in their assigned duties
- Ensures employees are following all company policies and procedures
- Works with the Regional Operations Manager, Warehouse Manager, and the HR Team to initiate disciplinary action up to termination as needed
- Works with Warehouse Manager and HR team to request hiring actions, interview candidates, and conduct staffing plans for warehouse and delivery staff
- Manages and approves time off requests
Daily Operations:
- Understands and monitors the daily tasks that need to be completed within their functional area, while supporting the entire warehouse operation.
- Reviews available personnel each day and repositions employees to accomplish the priority tasks
- Listens to and responds to employee questions
- Communicates throughout the day with other members of the location’s operations management team.
- Helps the warehouse team to provide excellent customer service
- Works with the Warehouse Manager to prioritize the tasks for the day
- Responds to emails and other requests in a timely and professional manner
- Monitors attendance, approves timecards, address any timekeeping issues
- Approves overtime when necessary
Productivity:
- Reviews employee activities to ensure jobs are being performed correctly or to find jobs that could be done more efficiently and to determine areas where additional training or cross-training is needed
- Evaluates employee capabilities and delegates or assigns special tasks where possible
- Ensures receiving and shipping processes are being followed and ensures standards are being met
- Make suggestions to improve processes
Training and Development:
- Facilitates and arranges training for new employees
- Ensures cross training is done for all employees, with the exception of defined highly skilled positions
- Provide developmental opportunities for Team Leads
- Oversees machine training
Inventory Maintenance:
- Monitors receiving dock operations and directs employees to ensure items are received and put away in a timely manner
- Tracks inventory cycle counting and ensures cycle counting program is being followed.
- Reviews cycle count accuracy and works to obtain an accuracy of 95% correct or greater for the items counted
Safety and Housekeeping:
- Overseas safety compliance with company; ensures all employees are following safety procedures
- Monitors equipment condition to maintain in safe, operable condition; when necessary, reports equipment issues to the Warehouse Manager
- Ensures proper reporting of workplace injuries and incidents to the Warehouse Manager and HR Team
Reports, Meetings & Miscellaneous:
- Consults with Regional Operations Manager, Warehouse Manager, and other Supervisors to share methods of improving operations or to resolve problems
- Reviews weekly quality reports and other operations reports and takes timely action to respond to the information in the reports
- Documents site specific procedures for employees
- Attends seminars or classes to improve warehouse & management skills
- Needs to be able to travel to other locations, meetings, seminars, and special assignments.
- Other duties as assigned
Job Requirements/Expectations:
- High school diploma or equivalent
- Minimum of 5 years warehouse/distribution experience
- Minimum of 5 years warehouse management experience
- Minimum of 5 years of people management experience
- Effective time management and organizational skills
- Excellent customer service skills
- Ability to multi-task in a fast-paced environment and adapt easily to evolving job tasks
- Good problem-solving skills
- Demonstrates a proficiency in managing multiple small teams
- Good oral and written communication skills
- Strong computer skills (Excel, Word, Outlook)
- Knowledge of warehouse management systems
Physical/Mental/Environmental Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 50 pounds and occasionally lift and/or move up to 80 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Why choose us? A great company begins with great people!
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 50 pounds and occasionally lift and/or move up to 80 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Why choose us? A great company begins with great people!
- Family owned & operated since 1965
- Paid Training
- Benefits including Medical, Dental, Vision, Company Paid: Short Term Disability & Life Insurance
- 401k with MATCH
- Paid Time Off
Apply today at www.wolffbros.com/careers or send a message to hr@wolffbros.com.
We believe in diversity and are an Equal Opportunity Employer
Salary : $45,000 - $65,000
