What are the responsibilities and job description for the Cashier position at Wolfgang Puck Bar & Grill?

Job Description

The Cashier will report to the manager on duty working closely to create a hospitable environment. Cashiers are responsible for executing timely and courteous interaction with guests following strict adherence to Wolfgang Puck policies and procedures. On a day to day basis is responsible for following the exact cashier sequence of service procedures as outlined by Wolfgang Puck policy. Cashier must assure and maintain the highest standards of service, sanitation and hospitality. They are required to display knowledge of menu and food ingredients. Cashiers must work in a clean, sanitary manner keeping their station clean during the shift and thoroughly cleaned and organized for the next. They must always be properly dressed and maintain a clean, professional appearance when in the restaurant.

Essential Functions :

Set-up / break down and continual maintenance of station and front entrance
Demonstrate a hospitable greeting and salutation to all guests with a “welcome” and warm genuine smile (i.e. thank you , please come and see us again, enjoy, etc.)
Follow cashier points of service offering up-sells and suggestions as orders are placed
Happily assist other employees in their tasks
Perform station opening / closing and side work duties each shift, always checking out with the manager on duty
Ensure all product displays are visually appealing / neat with and food is fresh with correct labels
Communicate with management on any food items out of stock, guest complaints, equipment issues or breakage that would affect the supply or quality of necessary items for service
Be aware of posted information from previous pre-shifts and follow through accordingly
Demonstrate self- leadership by displaying job expertise, flexibility, positive attitude, initiative, organization, communication skills and enthusiasm
Always demonstrate genuine care with all guests
Understand and embody the Wolfgang Puck brand of hospitality. Model the behaviors of “Well (Wolfgang Puck Eat, Love, Live) Program” and provide knowledge to the guest and staff.

Minimum Qualifications :

Three to six months related experience

Ability to speak clearly and listen attentively to guests and other employees and managers

Ability to read and / or follow written and verbal instructions and implement the same

Ability to apply common sense understanding to carry out instructions furnished in written, or oral form

Attention to detail and mathematical skills

Strong communication and time management skills

Physically must be able to stand and / or walk for up to 8 hours a day, lift up to 30 lbs, reach with hands, talk, hear and taste or smell

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