FOH Utility

Summary The FOH

Utility is responsible for assisting the food servers and bartenders during

service, proper set-up and maintenance of functioning spaces, as well as

serving guests and keeping the side stations clean and well stocked.

Essential

Job Functions :

• Consistently offers professional, engaging and friendly service
• Speak and interact with both new and regular customers
• Make and serve specialty coffee and tea beverages
• Adhere to recipes and presentations for food and beverage items
• Deliver food and drink orders from the kitchen and coffee counter to

customers’ tables rapidly and accurately

utensils; refilling water glasses

guidelines.

items according to established

House staff

special requests (e.g. food allergies)

service stations in the kitchen are stocked and ready for service.

soiled dishes from table; brings to dish washing area.

up and teardown of banquet and dining events as assigned.

with silverware, glassware and other items.

soiled linen, restocks work area with clean linens.

servers’ station with supplies.

Inform a manager and or server if guests have any issues when food is

delivered.

thorough understanding and knowledge of all menus, food, food preparation,

coffee preparation and styles and table side serving techniques.

ability to present menus and explanations for all menu and beverage items

as well as specials of the day.

ability to communicate customer orders clearly through written forms.

Qualifications :

To perform this job successfully, an individual must be able to perform

each essential duty satisfactorily. The requirements listed below are

representative of the knowledge, skill, and / or ability required.  Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential functions.

Education : High School Diploma or general education degree (GED)

Knowledge,

Skills, & Abilities :

paced, high volume environment

handle various tasks at one time

convey written and verbal information to guests and coworkers

looking for ways to help others

attitude

Physical Requirements :

While performing the duties of this job, the

employee is regularly required to stand for extended periods of time, twist at

the neck and trunk, bend at the waist and stoop, kneel, crouch, or crawl. The

employee is occasionally required to reach with hands and arms, reach overhead,

above shoulders and horizontally. Employees will use hands to handle objects

and tools, and operate service equipment. The employee must regularly lift

and / or move up to 25 pounds and occasionally lift and / or move up to 40-pound objects.

Vision  abilities

required by this job include close vision, color vision, peripheral vision,

depth perception, and the ability to adjust focus. Employees may use vision to

monitor food quality and quantity and may also order supplies, etc.

Work Conditions :   May require evening and weekend

hours.  While performing the duties of

this job, the employee generally works in an indoor front of restaurant and

kitchen environment with exposure to heat from ovens, hot foods and steamers

and cleaning chemicals, fumes, equipment, and metal objects. You will usually

be based indoors, splitting your time between the front of the restaurant and

the kitchen.  The noise level in the work

environment is usually moderate but may be loud dependent on specific work site

and / or equipment operation.The physical demands and work environment

characteristics described here are representative of those that must be met by

an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities

to perform the essential functions.

This

job description should not be interpreted as all-inclusive; it is intended to

identify major responsibilities and requirements of the job. The employee in

this position may be requested to perform other job-related tasks and

responsibilities than those stated above.

Wolfgang Puck

Group  is an Equal Opportunity Employer

and does not discriminate against applicants due to race, ethnicity, gender,

sexual orientation, veteran status, or on the basis of disability or any other

federal, state or local protected class. If you’d like more information about

your equal employment opportunity rights as an applicant under the law, please

click here : EEOC Poster .