What are the responsibilities and job description for the Full Time Sales Associate- Key Holder position at Wolford America?
Job Summary
The Sales Associate is a keyholder role focused on driving sales through a polished professional selling presentation, demonstrating product knowledge, and developing client relationships.
Responsibilities include but are not limited to:
Sales
- Engage with clients to build sales on the sales floor and achieve monthly sales targets.
- Provide highest level of customer service by presenting products to customers, explaining benefits, features, quality, prices, and product care
- Achieve assigned sales and KPI targets
- Daily store business reporting and awareness.
- Actively develop client book adhering to CRM guidelines and outreach.
Operations
- Execute Visual Merchandise directives,; ensure that all products are perfectly displayed, efficiently organized, and accurately priced
- Inventory control: Preparation of transfers, receiving merchandise, filling client orders, cycle counts
- Participate in regular training & team meetings regarding product knowledge, customer service, promotions, and visual merchandising
- Keyholding responsibilities: Maintain cash handling records, daily business reporting, opening and closing procedures, email communication
- Ensure compliance with health and safety regulations as well as federal, state, and local laws and requirements
- Comply with all Wolford standards including Employee Handbook, Employee Dress Code policies, Boutique Operations Manual and other corporate guidelines
- Safeguard company property and enforce loss prevention standards
- Black Out Dates: February 10th-14th. Black Friday through New Year’s Day annually. Seasonal locations black out periods may vary.
Benefits
- Employee discount and bi-annual clothing allowance (subject to local tax requirements)
- Monthly commission earning potential 3% of individual sales
- Health, vision and dental insurance benefits for qualifying full-time employees
- 401K contribution after applicable company waiting period
Job Summary
The Sales Associate is a keyholder role focused on driving sales through a polished professional selling presentation, demonstrating product knowledge, and developing client relationships.
Responsibilities include but are not limited to:
Sales
- Engage with clients to build sales on the sales floor and achieve monthly sales targets.
- Provide highest level of customer service by presenting products to customers, explaining benefits, features, quality, prices, and product care
- Achieve assigned sales and KPI targets
- Daily store business reporting and awareness.
- Actively develop client book adhering to CRM guidelines and outreach.
Operations
- Execute Visual Merchandise directives,; ensure that all products are perfectly displayed, efficiently organized, and accurately priced
- Inventory control: Preparation of transfers, receiving merchandise, filling client orders, cycle counts
- Participate in regular training & team meetings regarding product knowledge, customer service, promotions, and visual merchandising
- Keyholding responsibilities: Maintain cash handling records, daily business reporting, opening and closing procedures, email communication
- Ensure compliance with health and safety regulations as well as federal, state, and local laws and requirements
- Comply with all Wolford standards including Employee Handbook, Employee Dress Code policies, Boutique Operations Manual and other corporate guidelines
- Safeguard company property and enforce loss prevention standards
- Black Out Dates: February 10th-14th. Black Friday through New Year’s Day annually. Seasonal locations black out periods may vary.
Benefits
- Employee discount and bi-annual clothing allowance (subject to local tax requirements)
- Monthly commission earning potential 3% of individual sales
- Health, vision and dental insurance benefits for qualifying full-time employees
- 401K contribution after applicable company waiting period
