Customer Relations and Logistics

Wolfpack Armory is in need a self motivated and hardworking individual to add to our team.

As part of the Wolfpack Armory team, you will be essential in helping our customers both online and in person. Customer Relations is very important to us, as we pride ourselves in being an American made, intimate, small business who truly cares about it's customers.

Within this position is also the responsibilities of shipping and receiving. We manufacture in-house and ship items all accross the country on a daily basis. The applicant will be required to safely and effectivley package and ship our products to the customer in a timely mannor.

You will have more than one job - We are a pack. We pitch in and help each other whenever necessary, regardless of "job Description".

You will...

• Answer incoming calls and make outbound calls to customers.
• Proficiently navigate a Windows-based & Web-based system to track orders, ship items and optimize current and future logistics.
• Preform background checks with face to face firearm transactions. - Don't worry, we'll train you!
• Answer incoming customer emails
• Order materials when needed
• Stay organized and self motivated
• Ship customer orders
• Be in charge of receiving

Qualifications:

• Previous Customer Relations, Sales, or Logistics experience preferred.
• Knowledge with FFL compliance preferred
• Must be able to stand for long periods of time
• High School Diploma or equivalent required
• Excellent interpersonal and communication skills
• Basic computer skills in various software and web-based applications
• Proficient in Microsoft Office
• Strong attention to detail and follow through
• Demonstrated ability to prioritize tasks and manage time efficiently

Work Environment:

• Candidates must meet physical job requirements and safely perform the job duties with or without accommodations.
• Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time in a shop environment.
• Be able to regularly lift and/or move up to 45 pounds.
• Be able to stand for extended periods of time, when needed, during high volume shipping seasons.

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Flexible schedule

Schedule:

• Day shift
• Monday to Friday

Shift availability:

• Day Shift (Preferred)

Work Location: In person

Salary : $14