Senior Technology Implementation Consultant - Identity and Access Management

Senior Technology Implementation Consultant - Identity and Access ManagementSenior Technology Implementation Consultant - Identity and Access Management Apply remote type Hybrid (8 days / month)locations : USA - Waltham, MA, USA - Tampa, FL, USA - Philadelphia, PA, USA - Princeton, NJ, USA - Kennesaw, GAtime type : Full timeposted on : Posted 3 Days Agojob requisition id : R0046542Wolters Kluwer Health's Clinical Effectiveness (CE) organization is a fast-growing and innovation-driven healthcare information technology (HIT) provider working on the front lines of clinical care. Our talented team of physician and pharmacist editors, technologists, and product visionaries collaborate to provide advanced clinical decision support solutions that measurably improve clinical effectiveness by helping healthcare professionals provide optimal care for their patients.CE's mission is to improve care worldwide. To achieve this vision, CE has strived to deeply understand the challenges facing clinicians and provider organizations as they evolve their workflow to cope with changing regulatory payment pressures while striving to deliver high quality and effective care.The Sr. Technology Implementation Consultant will work within a cross-functional team of experts to develop and implement Single Sign-On and / or other credentials management solutions for the Clinical Effectiveness suite of products. They will be responsible for the development and maintenance of SSO solutions, establishing best practices recommendations, driving customer implementations, and configuring customizations required by our customers. They will liaise between internal Product and Engineering teams, integrations and customer success, and external customer stakeholders.Role and Responsibilities : Understand and translate business user-specific Identity & Access Management requirements into solutions.Understand the existing IAM Solution opportunities and develop and document enhancement opportunities for the Enterprise Solution.Work closely with the technical lead and architect to develop solutions as per specifications in Solution design.Collaborate with customers to assess SSO readiness, define implementation timelines, and gather specific requirements.Collaborate directly with customers to implement SSO solutions, troubleshooting authorization, workflow, and custom configuration issues as needed.Participate in customer meetings for requirement gathering and to address SSO related questions throughout the project lifecycle.Support Customer Success in achieving a successful rollout of the UpToDate Enterprise solution across a variety of customers including provider, commercial, and international customers.Leverage strong troubleshooting skills to resolve SSO-related issues, analyze logs, and deliver end-user and client support.Provide after-hours support for international customers across multiple time zones.Required Qualifications : Strong attention to detail with excellent problem-solving skills.Proven track record of working with external customers to understand their needs and translate into technical solutions.Desire and ability to thrive in a distributed technical environment while working on multiple projects simultaneously.Passionate about the latest technology trends with a strong desire for innovation.Work closely and collaboratively with team members and stakeholders to understand needs, gain perspective, and collectively deliver solutions with a shared purpose.Creativity, initiative, and flexibility – tempered by pragmatism, patience, and attention to detail.Experience with popular IdPs (e.g., Okta, Azure AD, Ping Identity, Auth0).Understanding of federated identity concepts and cross-domain trust relationships.Familiarity with cybersecurity best practices, such as encryption and access control.Establish positive, collaborative relationships with client representatives even under difficult or escalated circumstances.Act and communicate professionally as a representative of the CE team.Respond quickly and appropriately to customer questions, needs, and requests and coordinate resources to meet those needs.Performs other duties as assigned by supervisor.Education : Bachelor's degree (Computer Science / Management Information Systems or related technical degree), or equivalent.Experience : Minimum 5 years of work experience.Strong understanding of IAM landscape concepts – examples include : SSO, Federated SSO, SAML, OAuth2, OpenID Connect.Other Knowledge, Skills, Abilities or Certifications : Good knowledge of Web API.Experience with Azure, AWS, LDAP, Bash.Familiarity working in Cloud environment a definite plus.Compensation : Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA : $95,560 - $133,750.Be the Difference If making a difference matters to you, then you matter to us.Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day.We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world.You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.About Wolters Kluwer Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide.Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers.We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide.Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions.Building Diverse Teams As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work.We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion.This principle is ingrained in our company values and articulated in our Code of Business Ethics.At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous.In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing : Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program.Equal Opportunity Employer Wolters Kluwer and all its subsidiaries, divisions and customer / business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.#J-18808-Ljbffr

Salary : $95,560 - $133,750