Demo

Business Development- Partnership Success Director

Wolters Kluwer
Waltham, MA Full Time
POSTED ON 2/2/2025
AVAILABLE BEFORE 3/2/2025
We are seeking a highly motivated and strategic Partnership Success Director to oversee and manage all aspects of partner relationships within the Clinical Effectiveness North American Provider (NAP) Business Unit. This individual will be responsible for ensuring partner projects are implemented seamlessly while coordinating internal communications and operations to optimize partnership effectiveness. The ideal candidate will possess substantial healthcare industry experience, a proven track record in building and maintaining strategic partnerships, and significant experience in digital product management.

  • This is a Hybrid role requiring 2 days a week in a Wolters Kluwer office**


Key Responsibilities:

  • Develop and Manage Partner Relationship Strategies: Foster strong, mutually beneficial partnerships through comprehensive relationship strategies.
  • Project Management: Lead and manage projects related to partnership implementations and improvements, ensuring timelines are met, resources are used efficiently, and partners and stakeholders receive regular updates.
  • Performance Monitoring and Optimization: Regularly review partnership performance, analyze key metrics, and provide insights to identify areas for improvement and drive initiatives for enhanced outcomes.
  • Partnership Management: Take ownership of partner relationships post-contract, ensuring expectations are met and partnerships deliver value to both WK and its customers.
  • Ongoing Relationship Nurturing: Serve as the primary point of contact for partners, ensuring continued collaboration, addressing concerns, and identifying opportunities for partnership enhancement.
  • Strategic Alignment: Collaborate with partners to ensure alignment with CE's ongoing services and solutions, providing strategic advice to optimize outcomes.
  • Internal Communication Coordination: Ensure that all relevant internal teams are informed and equipped to support partnership activities effectively.
  • Collaboration: Work closely with internal teams, including product, sales, marketing, and customer success, to align partnership activities with company goals and maximize partner value.
  • Partnership Agreement Renewal and Expansion: Collaborate with existing partners on contract renewals and identify opportunities for partnership expansion by introducing new services or solutions.
  • Internal Training and Support: Develop and deliver training resources to ensure internal teams (Sales, Marketing, Customer Success, Product Specialists) can effectively support partner solutions post-sale.
  • Issue Resolution: Proactively address and resolve partnership challenges to ensure smooth, long-term collaboration.
  • Strategic Initiatives and Continuous Improvement: Drive improvements within partner management processes and develop operational workflows for seamless execution.
  • Represent the Organization: Participate in industry conferences, partner meetings, and networking events to promote and represent the organization.


Qualifications:

  • Experience: Minimum of 10 years of professional experience, with at least 5 years in a leadership role managing partnerships or strategic relationships in the healthcare industry.
  • Digital Product Management: At least 5 years of experience in digital product management, including oversight of product lifecycle, user experience strategies, and technology integration.
  • Industry Knowledge: Strong understanding of the healthcare landscape, including regulatory environments, key industry players, and market trends.
  • Communication Skills: Exceptional verbal and written communication skills, capable of managing relationships within a large matrixed company environment.
  • Leadership: Proven leadership skills with the ability to inspire and manage cross-functional teams.
  • Project Management: Demonstrated ability to manage complex projects and coordinate multiple teams to deliver results on schedule.
  • Analytical and Problem-Solving Skills: Ability to analyze challenges proactively and deliver win-win solutions.
  • Relationship Management: Proven success in cultivating and maintaining long-term, high-value partnerships.
  • Education: Bachelor’s degree in healthcare administration, business management, or a related field; a master’s degree is preferred.
  • Technical Skills: Proficiency with project management tools, CRM systems, and digital product management platforms.
  • Travel Requirement: Willingness to travel as needed (

    Compensation:

    Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $183,700 - $260,050

    Additional Information:

    Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

    Salary : $183,700 - $260,050

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Business Development- Partnership Success Director?

    Sign up to receive alerts about other jobs on the Business Development- Partnership Success Director career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $215,042 - $285,725
    Income Estimation: 
    $272,340 - $371,244
    Income Estimation: 
    $183,063 - $261,530
    Income Estimation: 
    $224,174 - $324,780
    Income Estimation: 
    $77,000 - $101,611
    Income Estimation: 
    $106,109 - $140,344
    Income Estimation: 
    $121,487 - $157,064
    Income Estimation: 
    $183,731 - $240,665
    Income Estimation: 
    $215,042 - $285,725
    Income Estimation: 
    $135,198 - $184,326
    Income Estimation: 
    $183,731 - $240,665
    Income Estimation: 
    $155,815 - $224,703
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Wolters Kluwer

    Wolters Kluwer
    Hired Organization Address Cary, NC Full Time
    . Step up as a Manager, Customer Success, where you will manage a team and oversee a department dedicated to maintaining...
    Wolters Kluwer
    Hired Organization Address Chicago, IL Full Time
    The Customer Service Operations Associate will engage in a range of operational and administrative tasks to enhance our ...
    Wolters Kluwer
    Hired Organization Address White Plains, NY Full Time
    We are currently seeking dynamic Customer Success Associates to join our growing teams across the country. CT (Corporate...
    Wolters Kluwer
    Hired Organization Address White Plains, NY Full Time
    As an Associate within the Records, Forms, Methods & Procedures job family, you will play a crucial role in supporting t...

    Not the job you're looking for? Here are some other Business Development- Partnership Success Director jobs in the Waltham, MA area that may be a better fit.

    Director, Partnership Success - Southwest

    Achievement Network (ANet), Boston, MA

    Associate Director, Client Services- Remote

    CONTRIBUTOR DEVELOPMENT PARTNERSHIP, Brighton, MA

    AI Assistant is available now!

    Feel free to start your new journey!