What are the responsibilities and job description for the Senior Account Manager - Legal Industry (USA-Remote) position at Wolters Kluwer?
Award-winning solutions to address your legal business needs
Wolters Kluwer’s ELM Solutions provide a comprehensive suite of tools that address the growing needs of corporate legal operations departments to increase operational efficiency and reduce costs. Corporate legal and insurance claims departments trust our innovative technology and end-to-end customer experience to drive world-class business outcomes.
About the Role
As a Senior Account Manager, you will manage the most complex and high-profile accounts with discretion. Your strategic planning and deep understanding of account needs will drive business growth and enhance customer satisfaction. You may also serve as a lead for a small team, contributing to the development and success of junior team members.
Additional information : Enterprise Legal Management Software | ELM Solutions | Wolters Kluwer (https : / / www.wolterskluwer.com / en / solutions / enterprise-legal-management)
Responsibilities
- Manage and nurture relationships with complex and high-profile accounts.
- Conduct strategic planning to meet account-specific business needs.
- Exercise broad authority in setting and negotiating product / service terms.
- Create, implement, and monitor comprehensive sales plans.
- Lead and mentor a small team of junior account managers.
- Conduct regular strategic meetings with senior management of client accounts.
- Resolve critical and complex customer issues.
- Develop and execute upselling and cross-selling strategies within accounts.
- Drive customer satisfaction through tailored service delivery.
- Contribute to the development of sales policies and strategies.
Education
College degree (Bachelor preferred) or equivalent experience.
Requirements
Travel expectations
LI-Remote
Compensation :
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA : $121,350 - $170,050
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer / business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Salary : $121,350 - $170,050
