What are the responsibilities and job description for the Information Technology Director position at Wolverine Human Services?

System Administration:
- Install, configure, and maintain computer systems, servers, and network devices.
- Monitor system performance and troubleshoot issues to ensure seamless operations.
- Manage software updates, patches, and hardware upgrades.
Network Management:
- Set up and manage local area networks (LAN), wide area networks (WAN), and VPNs.
- Ensure network security by implementing firewalls, intrusion detection systems, and antivirus solutions.
- Optimize network performance and resolve connectivity issues.
Technical Support:
- Provide technical assistance to employees, including resolving hardware, software, and network-related issues.
- Conduct training sessions and create user documentation for new systems and tools.
Data Management:
- Ensure data backups, disaster recovery plans, and data integrity protocols are implemented and maintained.
- Support database management systems and monitor storage capacity.
IT Security:
- Identify and mitigate cybersecurity risks by implementing robust security measures.
- Regularly review and update IT policies and procedures to align with best practices.
Project Management:
- Collaborate with other departments to assess technology needs and recommend appropriate solutions.
- Plan and execute IT projects within established timelines and budgets.
Participate/attend and complete all required contractual, licensing and agency training successfully.
Function as a mandated reporter, as required by Michigan Child Protection Law.
Facilitate/attend all required meetings.
Other duties, as assigned.

Capable of working independently with a flexible schedule.
Bachelors degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Experience in IT systems, network administration, or related roles.
Strong knowledge of operating systems (e.g., Windows, Linux, macOS), network protocols, and cloud platforms
Proficiency in troubleshooting hardware and software issues.
Relevant certifications as needed

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What are the responsibilities and job description for the Information Technology Director position at Wolverine Human Services?

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Job openings at Wolverine Human Services

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