What are the responsibilities and job description for the Lead Supervisor position at WOLVERINE HUMAN SERVICES?
The Mission of the Lead Supervisor is “Helping Children and Families to be Victors.”
RESPONSIBILITIES:
1. Responsible for overall operation of assigned unit or center for Wolverine Human Services
2. Responsible for direct shift supervision when on site
3. Monitor, manage, and coordinate daily routine treatment program and schedules
4. Ensure outings are planned and scheduled weekly
5. Coordinates and /or conducts the treatment activities in a unit and ensures that treatment
plans and activities are implemented
6. Maintain and monitor treatment program for residents, following directives from clinical
team and direct supervisor
7. Participates/conducts/plans outdoor programming for the cabin/unit
8. Directs staff scheduling patterns to secure a proper staff-to-child ratio per group. Arranges
appropriate combinations of staff to ensure good team functioning and optimal
programming
9. Coordinate information and direct that information to proper person or department, i.e.
transportation, treatment strategies, facility needs
10. Maintain and monitor Paycor timecards and annual leave for all employees under your
supervision
11. Consult with Director regarding the center’s operational needs and treatment program
requirements
12. Meet with staff on a routine basis; attend weekly Clinical Meetings and bi-weekly staff
meetings
13. Supervise Youth Care Worker Supervisors and Youth Care Workers in their roles.
14. Monitors the effective implementation of the point store, point and level system, and works
with Clinical Manager in solving programmatic problems
15. Coordinate with the Program Manager to provide on-call supervision for center after hours
and on weekends
16. Work weekends and/or second shift to manage and supervise a unit or site
17. Maintain an awareness of client behavior and attitude changes in all areas
18. Supervise meals when applicable
19. Be available for direct observation of treatment staff and coordinate staff training needs in
conjunction with the team and the team supervisor. Participate in regular staff development
training programs.
20. Ability to have visual control of a group of youth as well as the ability to respond
immediately and to visually observe behavior
Responsible to: Residential Program Operations Manager
OTHER FACTORS
This is an exempt position for purposes of compliance with the Fair Labor Standards Act of 1967.
QUALIFICATIONS:
1. A bachelor’s degree from an accredited college or university and 2 years of work
experience in a child caring institution OR two years of college from an accredited college
or university and 3 years of work experience in a child caring institution OR high school
diploma and 4 years of work experience in a child caring institution
2. Physical health adequate for performance of work
3. Ability to successfully complete a CPI - Nonviolent Crisis Intervention Seminar provided
by the Agency
4. Must be emotionally stable and of good moral character
5. Excellent writing, assessment intervention, evaluation, organizational, and communication
skills
6. Working knowledge of group work in a residential setting, behavior modification
techniques, and point level token economy preferred
7. Ability to have visual control of a group of youth as well as the ability to respond
immediately and to visually observe behavior
8. Ability to coordinate scheduling and operational concerns associated with a Residential
Program
**Ability to Work with a Diverse and Multi-cultural Client and Staff Population**
RESPONSIBILITIES:
1. Responsible for overall operation of assigned unit or center for Wolverine Human Services
2. Responsible for direct shift supervision when on site
3. Monitor, manage, and coordinate daily routine treatment program and schedules
4. Ensure outings are planned and scheduled weekly
5. Coordinates and /or conducts the treatment activities in a unit and ensures that treatment
plans and activities are implemented
6. Maintain and monitor treatment program for residents, following directives from clinical
team and direct supervisor
7. Participates/conducts/plans outdoor programming for the cabin/unit
8. Directs staff scheduling patterns to secure a proper staff-to-child ratio per group. Arranges
appropriate combinations of staff to ensure good team functioning and optimal
programming
9. Coordinate information and direct that information to proper person or department, i.e.
transportation, treatment strategies, facility needs
10. Maintain and monitor Paycor timecards and annual leave for all employees under your
supervision
11. Consult with Director regarding the center’s operational needs and treatment program
requirements
12. Meet with staff on a routine basis; attend weekly Clinical Meetings and bi-weekly staff
meetings
13. Supervise Youth Care Worker Supervisors and Youth Care Workers in their roles.
14. Monitors the effective implementation of the point store, point and level system, and works
with Clinical Manager in solving programmatic problems
15. Coordinate with the Program Manager to provide on-call supervision for center after hours
and on weekends
16. Work weekends and/or second shift to manage and supervise a unit or site
17. Maintain an awareness of client behavior and attitude changes in all areas
18. Supervise meals when applicable
19. Be available for direct observation of treatment staff and coordinate staff training needs in
conjunction with the team and the team supervisor. Participate in regular staff development
training programs.
20. Ability to have visual control of a group of youth as well as the ability to respond
immediately and to visually observe behavior
Responsible to: Residential Program Operations Manager
OTHER FACTORS
This is an exempt position for purposes of compliance with the Fair Labor Standards Act of 1967.
QUALIFICATIONS:
1. A bachelor’s degree from an accredited college or university and 2 years of work
experience in a child caring institution OR two years of college from an accredited college
or university and 3 years of work experience in a child caring institution OR high school
diploma and 4 years of work experience in a child caring institution
2. Physical health adequate for performance of work
3. Ability to successfully complete a CPI - Nonviolent Crisis Intervention Seminar provided
by the Agency
4. Must be emotionally stable and of good moral character
5. Excellent writing, assessment intervention, evaluation, organizational, and communication
skills
6. Working knowledge of group work in a residential setting, behavior modification
techniques, and point level token economy preferred
7. Ability to have visual control of a group of youth as well as the ability to respond
immediately and to visually observe behavior
8. Ability to coordinate scheduling and operational concerns associated with a Residential
Program
**Ability to Work with a Diverse and Multi-cultural Client and Staff Population**
