Supervisor, Patient Access - Patient Access - Full-Time

The Patient Access Supervisor provides leadership, support, and direction for patient access staff. Responsible for staffing and supervision of daily activities to produce successful outcomes for all patient encounters. Measures productivity and outcomes and works to ensure financial performance objectives related to revenue cycle initiatives are achieved.

Requirements:

• High school diploma or equivalent.
• Associate Degree preferred.
• CHAM or CHAA certification required within one year of hire.
• Five years of healthcare experience.
• Supervisory experience preferred.

Responsibilities:

• Ensures all Patient Access Centralized Scheduling employees reach KPI performance metric targets and departmental standards of productivity and quality as set forth by the Director.
• Evaluates staffing productivity against current call and appointment request volumes and proposes necessary staffing changes to manager.
• Acts as a liaison between clinical staff, patients and families, and patient access staff.
• Participates in interviewing, hiring and progressive discipline processes.
• Orders supplies and maintains supply inventory for supervised areas.
• Manages relationships with other hospital areas.
• Any other duties as assigned by Woman's Hospital.

Schedule:

Full-Time;

8:00 AM - 4:30 PM

Pay Range:

Salary/Exempt

$22.00 – $33.00; based off work experience

A Work Experience with Purpose

Woman’s is one of the largest specialty hospitals for women and infants in the United States. We are recognized throughout the country for our innovative programs, and we pride ourselves in surpassing the expectations of those we serve. Providing exceptional patient care and creating exceptional patient experiences are at the center of what we do at Woman’s. Our team consistently exceeds state and national benchmarks for patient satisfaction.

Our employees, organizational culture, mission, vision, values, and benefits make Woman’s a best place to work. In fact, for the 17th year in a row, Woman’s has been recognized as a Best Place to Work by Modern Healthcare – making us the only healthcare organization to earn the distinction every year since the program’s inception. We are proud of the level of care our staff provides to our patients and each other.

If you have any questions or would like to connect with one of our recruiters directly, please e-mail hrjobs@womans.org.

We are an equal opportunity employer and value diversity and inclusion at Woman’s Hospital. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law.