What are the responsibilities and job description for the Bilingual Advocate position at Women Helping Women?
POSITION TITLE: Bilingual (Spanish/English) Advocate (1.0 FTE)
FUNCTION:
Provides crisis intervention and support, advocacy, information, and referral to survivors of sexual assault, domestic violence, and stalking with a focus on Hispanic and Latina survivors. This includes telephone, written, hospital, court, face-to-face and support group advocacy in both English and Spanish. Works consistently within the mission, vision, and values of the Agency.
KEY JOB RELATIONSHIPS:
Reports to Director of Hamilton County Services, serves survivors, collaborates and coordinates with community agencies, organizations to provide appropriate resource/referral sources.
QUALIFICATIONS:
BA/BS in Education or Human Service Related Field or equivalent experience required. Fluency in writing and speaking Spanish and English required. 1 year of experience in field (SA, DV, crisis intervention with victims, advocacy) preferred. 1 to 2 years of experience delivering direct services in field required. Experience in training / education delivery preferred. Computer literacy (MS Office, databases, email, etc.) required.
RESPONSIBILITIES & EXPECTATIONS:
Programming
Provides direct crisis intervention services, in both Spanish and English, to survivors of sexual assault, domestic violence, and stalking.
Provides telephone and one-on-one crisis intervention, hospital advocacy, civil and criminal court accompaniment, and support group facilitation.
Answers the Hotline and provides other services as needed/assigned.
Makes appropriate assessment of abuser and survivor lethality danger, assists client with safety planning and provides information and referrals with each client as appropriate.
Makes needed assessment of abuser/primary aggressor, independently of assessments made by law enforcement or the courts, and ensures that all survivors of abuse are served regardless of their status as a Defendant, pursuant to Agency policy.
Accompanies clients to proceedings/appointments/meetings as needed to provide information, advocacy, support, and safety.
Advocates for survivors based on survivor-defined goals and with the consent of the survivor.
Facilitates educational and/or support groups for clients, as assigned.
Maintains access to reliable transportation and maintain insurance on vehicle(s) used for duties.
Provides program services that are:
Client focused to support and meet client/community needs.
Excellent in quality and empowering to the clients.
Affirms the value of diversity and inclusion, and is respectful to all survivors (e.g., gender identity, class, race, ethnicity, ability, religion/spirituality, cultural identity, immigrant or refugee status, and sexual orientation).
Outcome Analysis of Programs & Continuous Improvement
Maintains highly accurate records / reporting systems / statistics and submits on time (e.g., documentation for WHW, for funders, for partner agencies).
Participates in the on-going process of evaluation and revising policies, procedures, and forms as appropriate.
Maintains file information that is usable and accessible to colleagues.
FUNCTION:
Provides crisis intervention and support, advocacy, information, and referral to survivors of sexual assault, domestic violence, and stalking with a focus on Hispanic and Latina survivors. This includes telephone, written, hospital, court, face-to-face and support group advocacy in both English and Spanish. Works consistently within the mission, vision, and values of the Agency.
KEY JOB RELATIONSHIPS:
Reports to Director of Hamilton County Services, serves survivors, collaborates and coordinates with community agencies, organizations to provide appropriate resource/referral sources.
QUALIFICATIONS:
BA/BS in Education or Human Service Related Field or equivalent experience required. Fluency in writing and speaking Spanish and English required. 1 year of experience in field (SA, DV, crisis intervention with victims, advocacy) preferred. 1 to 2 years of experience delivering direct services in field required. Experience in training / education delivery preferred. Computer literacy (MS Office, databases, email, etc.) required.
RESPONSIBILITIES & EXPECTATIONS:
Programming
Provides direct crisis intervention services, in both Spanish and English, to survivors of sexual assault, domestic violence, and stalking.
Provides telephone and one-on-one crisis intervention, hospital advocacy, civil and criminal court accompaniment, and support group facilitation.
Answers the Hotline and provides other services as needed/assigned.
Makes appropriate assessment of abuser and survivor lethality danger, assists client with safety planning and provides information and referrals with each client as appropriate.
Makes needed assessment of abuser/primary aggressor, independently of assessments made by law enforcement or the courts, and ensures that all survivors of abuse are served regardless of their status as a Defendant, pursuant to Agency policy.
Accompanies clients to proceedings/appointments/meetings as needed to provide information, advocacy, support, and safety.
Advocates for survivors based on survivor-defined goals and with the consent of the survivor.
Facilitates educational and/or support groups for clients, as assigned.
Maintains access to reliable transportation and maintain insurance on vehicle(s) used for duties.
Provides program services that are:
Client focused to support and meet client/community needs.
Excellent in quality and empowering to the clients.
Affirms the value of diversity and inclusion, and is respectful to all survivors (e.g., gender identity, class, race, ethnicity, ability, religion/spirituality, cultural identity, immigrant or refugee status, and sexual orientation).
Outcome Analysis of Programs & Continuous Improvement
Maintains highly accurate records / reporting systems / statistics and submits on time (e.g., documentation for WHW, for funders, for partner agencies).
Participates in the on-going process of evaluation and revising policies, procedures, and forms as appropriate.
Maintains file information that is usable and accessible to colleagues.
Agency Teamwork
Establishes and maintains effective and professional working relationships with coworkers, volunteers, interns, donors, and board members.
Participates in any additional training and development opportunities provided by the Agency.
Provides training, support, and evaluation of volunteer and interns assigned to this position, including verification of observation logs, as requested by supervisor.
Participates actively in Agency meetings and functions.
Community Leadership
Develops and maintains effective, professional, and collaborative relationships with others in the community, especially in Hispanic and Latina communities.
Collaborates with other Agency staff to ensure the provision of crisis intervention, support and advocacy is coordinated with other community systems.
Exercises discretion when representing the Agency and maintains confidentiality in interactions within community as appropriate.
Consistently advances the Agency and promotes positive public relations.
Affirms the value of diversity, and is respectful of others in regards to/ does not discriminate based on gender, class, race, ethnicity, ability, religion/spirituality, cultural identity, immigrant or refugee status, and sexual orientation.
Supervision: N/A
OTHER REQUIREMENTS: To facilitate Agency effectiveness, may be expected to take on other duties assigned. Availability of transportation in order to provide service in the community is required.
ACCOUNTABILITY: Hamilton County Court Campus and Outreach Supervisor
TIME COMMITMENT: Full-time
PAY BASIS: Hourly
BENEFITS: As stated in the current Human Resources Policies
CONFIDENTIALITY:
May be involved in confidential personnel, and interagency issues. Responsible for client confidentiality.
Women Helping Women complies with applicable laws requiring reasonable accommodations for individuals with disabilities.
Rev. 6/15, 9/15, 3/14/18, 11/2024
